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You will need to download the driver and set the phone to Debugging mode. this will force your computer to download the driver, Then you will need to download kies. This can be a frustrating process but if you are patient we will gt it done,
Download samsung Kies and let me know when done.
DANGEROUS URL REMOVED Smsung kies is here
http://www.2shared.com/file/SLHEW_j8/SAMSUNG_USB_Driver_for_Mobile_.html This link has the right driver. Click on the second(smaller) download icon.
let me know when done.
We can try Kies Air if the phone and computer are on the same Wifi
This link explains the functionalities I can walk you thru it if you wish to try it;