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My primary hotmail account keeps asking me to enter my password XXXXX times a day. When I go to hotmail.com in my PC, it will tell me I have tried the password XXXXX many times incorrectly when I haven't at all.
I also have a samsung galaxy s2 phone and the hotmail app, and it asks me for the password XXXXX several times a day. What can I do?
OK I turned off both the work PC and phone.
I logged in a third computer and changed password.
Turned on work PC and logged in with new password.
Truned off work PC and turned on Phone and logged in with new password.
So far everything is OK, but I would have to wait a while and see if I get prompted again by the cell phone.
Hello, sorry I haven't accepted the answer. I haven't forgotten, thing is I got prompted yesterday early morning again for my password XXXXX my cell phone. I had to enter it 3 times in order for it to get it.
So it actually slowed the prompting but not totally I think. What do you think we should do
I've been searching for that device that keeps sending my password XXXXX haven't found it. Thats why I haven't accepted the answer, sorry about that.
I get prompted occationally now but still. Unlike gmail that has never given me any problems at all, and it's the account I use more
I've noticed I get prompted for the password XXXXX I don't have good signal and I guess hotmail pings for refreshing and finds no internet connection. This is my guess.
Problem is I have to insert my password XXXXX to 5 times before it accepts it.
Were you able to read my previews thread?
This happens when I go to hotmail.com in any of my computers. It says account locked due to too many tries entering a wrong password.
Then on my android phone the Hotmail app asked me to re-enter my hotmail password XXXXX times a day.
I can access, but I have to enter my password XXXXX the hidden code that they ask.
On my cell I can also access, but I have to enter my password XXXXX times for it to accept it.
I've never been completely left out of my account, it's just that I have to enter my password XXXXX the code on my PC and that my cell phone keeps prompting me to enter my password XXXXX and again.
It doesn't help when I change the password.
I tried changing the password, and also tried changing the password XXXXX the PC while the phone was off (previous expert advice) but no luck.
OK. Yes I'm able to access my account on both my cell and PC.
BUT, on the PC almost everyday I enter my password XXXXX it says: Please enter the hidden letters to make sure you're human (or something similar) because you have tried a wrong password XXXXX many times.
Then I enter the letters and my password XXXXX I get access. I don't want to go through this everyday.
Then on my phone, when I get an app for my hotmail account and set it up to receive messages by PUSH, several times a day I get asked for my hotmail password XXXXX the app. I have to enter it at least 3 times, everytime, to get access to my new e-mails.
That is actually what am currently doing. Accessing my hotmail from the dolphin browser of my phone and its been OK. No prompting or anything.
But then I have to check my email only when I remember to check it. And also the process is a bit longer doing it by the browser of course.
I would rather have the app fuctioning well
Yes I uninstalled the Hotmail app. Now what I do is check the email on my Dolphin Browser every now and then but I forget sometimes.
I could install it again, but problem is that almost every time I try to access my Hotmail account the message "you've tried the wrong password XXXXX many times..." appears and I have to enter it again and the secret code thing.