I used Just Answer several years ago and was completely satisfied with the ASE tech's response, but I forget a few

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Customer: Hello Kevin - my name isXXXXX used Just Answer several years ago and was completely satisfied with the ASE tech's response, but I forget a few things. First question is 1) what is your fee? 2) Am I required to pay if I am not 100% completely satisfied with your answer/advice?
Equipment and Problem:
I own a John Deere 2040 tractor S/N 364882 L, (higher serial # XXXXX the 2040 line) and although my water pump isn't leaking AF, the "pulley wobble" has gone from 1/8" 10 years ago to 3/8" today and I know it's got to be repaired before catastrophe strikes destroying radiator,fan,shroud,alt, pump etc... I do not own a hydraulic press, so I was planning on do the R&R myself, yet taking the pump to my local JD dealer for labor.
1)Do you recommend removing the radiator prior to attempting to remove the water pump, and if so, can you provide me the removal procedure for both the water pump AND the radiator? I do not have a 2040 shop manual and I must say both procedures look fairly straight forward with the exception of possibly snapping off the pump bolts in the block (I bought the tractor brand new 34 years ago) which have NEVER been removed before.
2) Should I purchase an aftermarket reman water pump w/o hub ($123 + $23 core charge) or have mine rebuilt? JD told me it would take them 1 to 1-1/2 hours @ $90/hr to rebuild mine plus $65 for rebuild kit. After watching the rebuild process on YouTube start to finish with no editing, it's only a 13.26 minute job! I guess I would still need access to a press to press off the pulley off old pump and press it back on the new pump?
3) Although my 34 year old pump is NOT currently leaking A DROP, and it's probably not too far way from leaking, I read above where your previous customer asked you if he could just replace the pulley/hub bearing without removing the pump. You were close to answering my above question but not quite b/c he had a different type of pump setup (that didn't have a fan attached to pulley), thus receiving a NOT POSSIBLE response fom you. I assume you are going to say that I shouldn't cut the corner b/c of 1)the age of my existing pump and likelihood of potential failure 2)the labor/time required to remove radiator etc to provide enough room for pulley/hub puller from pump and press new pulley/hub back on pump (if it can even be one w/o unbolting pump from block) or the need to remove water pump anyway - makes no sense to skimp on rebuilding pump.
Sorry if I made my question(s) longer than needed!

Danny V.
Answered by wtolkson in 9 hours 8 years ago
Auto Mechanic

34,678 satisfied customers

Specialities include: Auto Body Technician, Heavy Equipment Repairs, Heavy Duty Engine Repairs, Brake and Transmission Repairs

Hi I'm Wayne
I will help you with this
I see you have been waiting awhile

You do not have to remove radiator, loosen bolts push forward
remove 4 fan bolts, drop fan down, then remove fan shroud, and fan
drain down coolant (discard) use fresh coolant,
remove hoses, 6, 3/8" bolts, and 1 nut , remove the pump,
Bolts will not break, if they were exhaust, then yes maybe

I hope this helped you
Cost of question, is what you offered, $26.00, 50% to me 50% to JA

as far as the pump goes, I myself would do the reman exchange
rather then rebuild yours

I h
Thank you for responding, but after reading your instructions and then removing the hood/cowl from my JD2040, it is clear that you have not removed a water pump on this model before. Reason I say that it is impossible to unbolt and "slide forward" the radiator b/c the hydraulic pump is located 3/8" in front of the bottom of radiator leaving no room to "slide forward" AND the hydraulic reservoir is located same distance away from the top of radiator making it even impossible to tilt it forward either. After removing the cowl/hood for a closer look, pretty much the only way to successfully remove the fan bolts w/o damaging radiator due to the minimal 1" of wrench room between the radiator fins and fan bolts is to unbolt the radiator, remove hoses, remove the T-stat housing/tube (so shroud can be slid back towards engine) and LIFT the radiator straight up. Needless to say, once radiator is removed and room constraints are no longer a factor, it should be a quick process.
The reason I chose to utilize JUST ANSWER on this repair was b/c I did not have help and wanted to know the exact procedure to determine if I should pay for road service or attempt to perform the work myself. Prior to asking my question, I could see that the hydraulic pump was only 3/8" away from the front of the radiator by removing the air intake screens. Your answer seemed so positive that the radiator could simply be slid forward that it prompted me to borrow my neighbor this morning to help me lift the cowl/hood up and over the tall muffler and pipe so I could view everything to be sure your answer was improper. Since your expert advice to "slide forward the radiator was an incorrect procedure (on the JD 2040 at least), I am sorry to say that I will not be able to pay $26 for incorrect advice although I do appreciate you taking a shot since nobody else had in 11 or so hours. Not sure why JUST ANSWER sent my question out to any category of expert other than AG/FARM to begin (I know that is NOT your area of expertise) with as I added my question just below a previous John Deere farm tractor water pump question I saw on the Internet. Hopefully I will not be charged for your response as it truly wasn't helpful. Since I didn't rate your answer yet, what should I do to prevent my card from being charged (I think they billed me $5 already) any further funds? Thank you. Please call me if you would like to discuss further via telephone XXX-XXX-XXXX.
Hi ,
If the rating is going to be Poor/bad, I rather that you do not rate,
as far as refund, your money is just a deposit,not charged,
contact customer service, ,ask for question to be closed

I understand and won't rate response. Again, I understand you were just trying to help since nobody else did. Thank you Wayne. PS. I just got a text that my question was just opened to AG experts so it's quite possible that somebody at JUST ANSWER is viewing our email responses to each other? I can clearly see what needs to be done with the cowl off so next time I will take the extra step and remove guards, hoods etc before troubling you folks.
Thank you again for your response Wayne............Danny
Thank you

Yes just ask customer service to close question

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