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Dan, ASE Certified Technician
Category: Acura
Satisfied Customers: 1687
Experience:  Auto Technician
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The driver's seat used to move into the correct memory

Customer Question

The driver's seat used to move into the correct memory position once the ignition was turned on but it no longer does that and the settings have not been changed.
JA: Have you checked the battery lately?
Customer: Yes, the vehicle had a service a week ago. The battery is fine.
JA: What is the model/year of your Acura?
Customer: 2015 MDX
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: No, it is serviced at the dealership where I purchased it.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I have two 2015 MDX and this is only occurring on one of them and it just started recently.
Submitted: 8 months ago.
Category: Acura
Expert:  Dan replied 8 months ago.

Hello my name is***** am an ASE Master Technician and I am glad to help you with your question.

Expert:  Dan replied 8 months ago.

You may have to bring this to the dealer so they can diagnose it, you may have a problem in the memory seat module, and a dealer scan tool would be need to diagnose. This should be under basic warranty.

Expert:  Dan replied 8 months ago.

Please reply to this if you need more help and we can continue this conversation. This does not have to be my only answer. If you are satisfied with my service, please rate at the top of the screen. Rating does not close out your question. Remember, sometimes it is difficult to completely diagnose your vehicle without being there, but I will try to give you the best answer I can. Hoping to be giving you 5 star service.

Expert:  Dan replied 8 months ago.

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will time out and close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.