Acura Repair Questions? Ask a Mechanic for Answers ASAP
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Unfortunately it sounds like the common fault of the software not loading properly which can actually damage the unit internally to where it needs replaced.This damages the stored hard drive that keeps the software which causes this here.This does occur like this in some cases unfortunately.
What you can try and do here is to disconnect the battery for a few minutes then reconnect it to reset this system then see if it operates or if you can re download the software.If this does not work then it will need removed and repaired or removed and replaced to resolve this fault here.
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