Acura Repair Questions? Ask a Mechanic for Answers ASAP
To retrieve your radio and nav codes we will need the complete VIN and the serial number from the radio. I can walk you through how to get the serial number from the display. What does the radio display say right now? CoDe?
Oh ok. Do you have the navigation unit's serial number?
The navigation system serial number label is located on the control unit. This is where the removable DVD is stored.
Oh I'm sorry I thought you were still getting me the vin. I stepped away for a second.
I'll need the whole vin to get the code.
The way acura sets up their system I might need the radio serial too, but I'll let you know when I enter the nav serial and vin if an error message comes back.
Oh, well that's a different story. You might need to take it to the dealer and have them pull the code off of the unit it self. I can try getting it from their database using your vin, but they use the vehicle vin and then match that up to the serial number. If the vin and the serial don't match it will give me an error or a message to contact honda/acura.
The unlock code is stored in the navigation unit it self, but you will need a acura/honda scan tool to get it out.
I'm sorry. What do you mean?