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Help me. My battery died and I need to find the code radio

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Help me. My battery died...
Help me. My battery died and I need to find the code for the radio
Submitted: 2 years ago.Category: Acura
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Answered in 1 hour by:
1/8/2016
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago
MASTER  TECH
MASTER TECH, Acura Technician
Category: Acura
Satisfied Customers: 5,759
Experience: 30 years of Honda training and a master Acura tech
Verified

Hello welcome to just answer I am master tech and will be able to assist you .

do you have the serial # ***** the radio ?

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Customer reply replied 2 years ago
I bought the car used, I have no idea what the radio serial number is. Please help me get this code for my radio.
Customer reply replied 2 years ago
It won't let me turn the radio on. It is still on anti theft.
Customer reply replied 2 years ago
Can you help me please??
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

Hello yes I can . first turn the radio off the

please push the 1 and 6 buttons at the same time and while holding these buttons turn the radio on. it will display a code

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Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

I need this code it displays so I can recover your radio code to make the radio work

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Customer reply replied 2 years ago
Give me a sec. I will be going on my lunch break by 12 pm Eastern time. I will do it then. Is that ok?
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

ok sounds good

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Customer reply replied 2 years ago
I went and Pressed the buttons 1-6 and I got the code err3
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

ok you might have missed a step

turn the key on and make sure the radio is off

then push and hold the 1 & 6 buttons at the same time. while you continue to hold the 2 buttons then turn the radio on. it will display a code , but make sure to not let up on the buttons until the codes comes up

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Customer reply replied 2 years ago
I give up. I sat in my car for about 10 minutes trying to get this code and I keep getting err3, err4, err5, err6. I am just better off going to a dealership. You can't help me with this. Ugh. So fustrating.
Customer reply replied 2 years ago
I wasted my $25 for nothing
Customer reply replied 2 years ago
I did that for about 10 minutes and guess what? I keep getting err3, err4, err5, err6, err7, err8, err9,. I am not satisfied with this AT ALL!!!!!!!. I wasted my money on you. I am better off going to a dealership.
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

ok sorry for the confusion here.

the system is locked up from repeated attempts to enter a code.

the battery will need to be disconnected for 5 minutes and then reconnect and try the steps again please

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Customer reply replied 2 years ago
ok. I will try that
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

thank you .

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Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

Hello were you able to reset the radio so you can recover the serial # ?

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Customer reply replied 2 years ago
No, not yet. I had a wake and funeral to attend this past weekend. I will do it as soon as I get home tonight.
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

I'm sorry to hear that.

take your time.

Dino

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Customer reply replied 2 years ago
I got the code. It is L 8175
Customer reply replied 2 years ago
What do I do now
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

ok their is a second set of codes it will rotate the next code. you have to wait for it to flash to the next one.

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Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

it's a 10 digit serial #

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Customer reply replied 2 years ago
I tried it then L 8175 came out again then the letter c came out. I tried it a second time then the same thing happened, I then got the letter o.
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

hmm thats odd.

then it cycled back to the L8175 ?

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Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

lets try this. in the glove box do you have the owners packet ? it's a leather booklet .

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Customer reply replied 2 years ago
No, I do not. When I bought the car, there wasn't an owners manual. I bought it used.
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

ok.

not sure why the serial # ***** ***** displaying all the digits.

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Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

once the display started flashing the code let go of the buttons and it should cycle

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Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

please try that

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Customer reply replied 2 years ago
I tried it and nothing.
Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

that is very strange.

ok then their is only 2 options at this point.

1 is to remove the radio and manually get the serial # ***** the radio

2 is to have the dealer look at it.

im so sorry I was not able to help get this resolved

I will submit this for a refund since I was not able to help you

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Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

if your willing to remove the radio I can give you the directions to do this

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Mechanic for Acura: MASTER TECH, Acura Technician replied 2 years ago

let me know

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Customer reply replied 1 year ago
Thank you, ***** ***** appreciate it. I went to the dealership on Sat. and had the tech do it there. It took them like a few minutes. Thank you for you help.
Mechanic for Acura: MASTER TECH, Acura Technician replied 1 year ago

ok sorry I was not able to get it done for you.

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