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acramstr, ASE Master Tech
Category: Acura
Satisfied Customers: 5337
Experience:  ASE master tech ,CA smog, ASE L1
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, I can't open or start car. I think it's the

Customer Question

Customer: ***** *****
JA: Thanks. Can you give me any more details about your issue?
Customer: I can't open or start car. I think it's the anti-theft system. Can it be overridden?
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Submitted: 1 year ago.
Category: Acura
Expert:  acramstr replied 1 year ago.

What year and model Acura do you have ?

When you say you cant open it ,Have you tried the key in the door lock?

Customer: replied 1 year ago.
2011 tsx. Yes, can open with key in lock but not electronically. Car will not start--nothing happens.
Expert:  acramstr replied 1 year ago.

Ok, It sounds like the battery is dead . Have you tried jump starting the vehicle?

Customer: replied 1 year ago.
No, it's not the battery. The battery is not dead. I just had it checked.
Expert:  acramstr replied 1 year ago.

Did someone try to jump start the car and possibly hook the cables backward?

Do the headlights work?

The security factory system does not disable the starter Do you know if there is a add on system in the car?

Customer: replied 1 year ago.
The lights do not work.
Expert:  acramstr replied 1 year ago.

Ok, Then that means no power is getting to the car. So either the main fuse is blown from jump starting backward or battery is dead or the cables are not making a good connection. The next step would be to try jump starting the car and if it still will not start then check for power to the fuse box under the hood. Whenever I see one of these completely dead like this It is usually a battery problem.

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