Acura

Acura Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Acura
This answer was rated:

tsx: I have an Acura 2004 TSX. I hit a big pothole on the

I have an Acura 2004...
I have an Acura 2004 TSX. I hit a big pothole on the while driving in the fast lane. It caused the front end to have $2800 in damage. At the exact same moment, my ac compressor failed as well and I had to limp the car to the dealer. My insurance company won't pay for it. They say it is impossible and just a coincidence that it failed at the exact same moment. I say it was caused by the massive jolt the car received. Who is right?
Show More
Show Less
Ask Your Own Acura Question
Answered in 14 minutes by:
10/25/2013
Eric
Eric, Automotive Repair Shop Manager
Category: Acura
Satisfied Customers: 32,784
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified
HI,

Did it just stop working, or did it start making a loud clacking or knocking noise?
Ask Your Own Acura Question
Customer reply replied 4 years ago

I was driving and did not see the pothole. They are doing freeway construction near my house. I hit the pothole on the freeway and there was a loud bang and the car began to act erratic. I pulled over and there were 4 other cars there as well waiting for a tow. I live near there so I got off and the car had no power + the front end was not safe. I called home and someone followed me to the dealer going very slow.

HI,

ok, but that doesnt answer my question though. when you drove it to the dealer - did the compressor make a clacking noise, knocking noise, or no noise and just not work?
Ask Your Own Acura Question
Customer reply replied 4 years ago

When it happened it immediately began making a loud humming whining kind of sound and the ac stop blowing cold. After that it was silent on the way to the dealer.

HI,

Ok, has compressor been 100% identified and confirmed as being the reason for no ac?

Were lines as well as the receiver/drier and the condensor which sits in front of the radiator thoroughly inspected for holes or breaks?

Ask Your Own Acura Question
Customer reply replied 4 years ago

The service writer says that the compressor is frozen up due to it failing, which prevents the car from running correctly, so it will need to be changed for $3300

HI,


Ok, although it is very slightly possible that there could have been enough of a jolt to cause shock damage, it is very, very remote.

Compressor seizing is usually due to loss of refrigerent and lubricating oil. This is normally due to a leak in the system. Normally a leak is checked for by shooting some AC dye into the system and running the ac and looking for the dye at all components and connections.

Because the compressor is frozen, I would have them shoot some dye into the low pressure port and high pressure port and see if any comes out at either the lines, the condensor or the receiver/drier.

I say this because I believe that there is an underlying condition that caused it to seize, and I believe it is a leak caused by the hitting the pothole. If proven, then the insurance company would have to pay for repairing the leak and the compressor that seized as a result.

Eric
Eric, Automotive Repair Shop Manager
Category: Acura
Satisfied Customers: 32,784
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified
Eric and 87 other Acura Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

Thank you Eric.

HI,

you are very welcome and have a safe rest of 2013!

please remember to rate service. thanks
Ask Your Own Acura Question
Ask Eric Your Own Question
Eric
Eric
Eric, Automotive Repair Shop Manager
Category: Acura
Satisfied Customers: 32,784
32,784 Satisfied Customers
Experience: 20+ yrs. experience as repair shop manager and technician.

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost.

Gary RStevenson Ranch, CA

Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again.

FredUSA

I just heard from my mechanic. You were right...a $45.00 job. THANK YOU!! Your response was received in less than 10 minutes!!

Linda B.USA

Your answers were clear and the diagrams were perfect. Dealer wanted $87 for an hour of labor and even I did it in 15 minutes.

EdUSA

HONDA PLATINUM was great. I really appreciate his help. I was ready to trade my new Honda until he told me to wait until I got 3,000 miles on it and my gas mileage would get much better.

SummerUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

thebesthonda

thebesthonda

ASE MasterTechnician

783 satisfied customers

26 years experience

Kyle N.

Kyle N.

ASE Certified Tech

631 satisfied customers

Master ASE Tech, Ca. smog lic

HONDASERVICE7791

HONDASERVICE7791

TECHNICIAN

462 satisfied customers

OVER 20 YRS EXPERIENCE, OVER 10 YRS ACURA/HONDA EXPERIENCE

George H.

George H.

ASE Certified Technician

457 satisfied customers

ASE Master Tech 15+ years w/L1 Drivability certification

Andrew

Andrew

ASE Master Tech

350 satisfied customers

Master tech for 11 years.

Chris (aka- Moose)

Chris (aka- Moose)

Acura Technician

208 satisfied customers

16 years of experience

Don - Mo Lurch

Don - Mo Lurch

Acura Mechanic

144 satisfied customers

Aftermarket & Factory Mobile Electronics. Sales, Installation & Repair for 30 years. R/S, etc.

< Previous | Next >

Related Acura Questions
Names will not appear in my address book. 2014 MDX. Well
Well troubleshooting it if Im the problem - I have Iphone8 I have deleted the address book and reloaded it works for a few minutes and then names disappear … read more
Chris (aka- Moose)
Chris (aka- Moose)
Acura Technician
Vocational, Technical or Trade School
208 satisfied customers
Getting condensation in front left headlight that caused the
Getting condensation in front left headlight that caused the turn signal bulb to blow. Can it be resealed or does the entire assembly need to be replaced? 2007 Acura RL … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Replaced fuel pump car will not start. No have not I think
Yes I am and haven't thought about what else to do … read more
Mechanic01
Mechanic01
1,138 satisfied customers
2007 RDX Turbo Tech with 130k miles. Heater just blows cold.
Hi! 2007 RDX Turbo Tech with 130k miles. JA: Are you fixing your Turbo yourself? What have you tried so far? Customer: Heater just blows cold JA: Have you checked to make sure the thermostat is workin… read more
Gunvir Singh
Gunvir Singh
1,702 satisfied customers
2009 acura mdx. bluetooth handsfreelink.trying to setup
2009 acura mdx. bluetooth handsfreelink.trying to setup cellphone; no responce from car unit. … read more
MASTER TECH
MASTER TECH
Master Tech
Vocational, Technical or Trade Scho
4,807 satisfied customers
Starts and run like a champ, then stalls. Suddenly. Hard to
Hi: Starts and run like a champ, then stalls. Suddenly. Hard to get going. Then, will start and stall. Shop says it started after they sprayed carb cleaner. Says "everything points to fuel pump". He c… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,921 satisfied customers
2007 Acura RDX AWD Turbo has the Check Emission System and
2007 Acura RDX AWD Turbo has the Check Emission System and SH-AWD issue info warning lights appear starting 2 days ago. … read more
Gunvir Singh
Gunvir Singh
1,702 satisfied customers
Anti theft syastem is not letting me turn on the car, 2007
anti theft syastem is not letting me turn on the car … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,921 satisfied customers
I need my radio code
I need my radio code JA: Okay, I'll connect you to the mechanic to go over that information regarding your Acura. Before I do, is there anything else you want him to know? Customer: No… read more
nelson freitas
nelson freitas
Automotive Technician
Vocational, Technical or Trade School
79 satisfied customers
I have a check emissions light and error e. 2009 Acura TSX,
I have a check emissions light and error e. 2009 Acura TSX … read more
Eric
Eric
Automotive Repair Shop Manager
32,784 satisfied customers
I have a 2006 mdx 200,000 mi. My wife was diving it and it
Hello. I have a 2006 mdx 200,000 mi. My wife was diving it and it quit running and wouldnt start back up. Iv checked the fuel and its pummping fine. Timing belt was replaced about 6 months ago. Will c… read more
Eric
Eric
Automotive Repair Shop Manager
32,784 satisfied customers
My 03 Acura MDX CD player is not working cannot eject CDs,
Hi My 03 Acura MDX CD player is not working cannot eject CDs … read more
Don - Mo Lurch
Don - Mo Lurch
Acura Mechanic
Vocational, Technical or Trade Scho
144 satisfied customers
I had a dead battery and of course the radio died. I punched
Hello, I had a dead battery and of course the radio died. I punched in the radio code, it beeped once and the all things radio quit. I still have gps, and time (when the radio is off). When I turn the… read more
Steve
Steve
technician/service adviser
Bachelor's Degree
12 satisfied customers
03 Acura TL. Radio code does not work after we replaced the
03 Acura TL. Radio code does not work after we replaced the battery. … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
I WANT TO KNOW WHERE THE YAW RATE SENSOR IS LOCATED IN ACURA
I WANT TO KNOW WHERE THE YAW RATE SENSOR IS LOCATED IN ACURA 2005 MDX. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
I think i am having a starter issue. Well, it started
well, it started yesterday it would slowly crank, and now it will not crank at all. I put a new battery in it...and it will try to crank when i first try it and then nothing thereafter … read more
rpmdiag
rpmdiag
High school
7,108 satisfied customers
Hazard fuse underhood keeps blowing no blinkers or hazards.
hazard fuse underhood keeps blowing no blinkers or hazards … read more
Todd M
Todd M
Owner
ASE Certification
1,283 satisfied customers
Theres a light on, in dash board looks kind of like a boat
Theres a light on, in dash board looks kind of like a boat on water above temp gauge … read more
Jared D
Jared D
Shop Supervisor
Bachelor\u0027s
3 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x