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Related Financial Software Questions
We have not received our refund and we have receipt from
We have not received our refund and we have receipt from Turbo Tax dated 2/16/22 … read more
Expert
Expert
I am so upset---we went to CPA last year and paid big money
I am so upset---we went to CPA last year and paid big money because we couldn't get help from you. We are back and here I can get thei taxes files. Turbo wants line 11 on our last year's form----I hav… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,262 satisfied customers
My tax was sent in and rejected last year. Neef to talk by
neef to talk by phone please send phone # that we ca talk person to person … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,262 satisfied customers
I made a HUGE mistake. I was on the Turbo tax and thought I
I made a HUGE mistake. I was on the Turbo tax and thought I was filing my 2020 taxes. But found out at the end that it was 2021. I tried to cancel the transaction but they were no help. I need those f… read more
Expert
Expert
I want to access my 2020 return. Logging in, but it required
logging in, but it required to change my password. I filed on my ipad last year … read more
Expert
Expert
I just checked with the IRS and found my 2020 taxes had not
My name is***** I just checked with the IRS and found my 2020 taxes had not been filed. checked Turbo Tax and found that it had been rejected. However, the IRS cashed the Bank check for taxes owed. I … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
69 satisfied customers
My return was rejected and Turbo Tax is now asking for my
My return was rejected and Turbo Tax is now asking for my wife's AGI but we filed jointly. So why would they need her individual info? … read more
Expert
Expert
I submitted a tax return thru your site but never received
I submitted a tax return thru your site but never received the refund. I have check on your site and IRS site with no info available on the status. Is there another way that you can check to ensure th… read more
Brian A
Brian A
Associate of Applied Science, Sound Technology
25 satisfied customers
I think there is a problem with the filing system. I have
I think there is a problem with the filing system. I have gotten message from Turbo tax saying my return is all complete and correct but I am continually getting a rejection when I attempt to submit m… read more
Joseph
Joseph
Computer Science
45 satisfied customers
My Turbo tax was done on-line a couple days ago. I received
My Turbo tax was done on-line a couple days ago. I received a text that the IRS did not accept my Federal or state return. What do I do now? … read more
JustinTimeTech
JustinTimeTech
IT Manager
BS
29 satisfied customers
My taxes were filed three weeks ago and I was charged by
My taxes were filed three weeks ago and I was charged by Turbo tax which was taken out of my Federal Return but my CA State Tax Return for $894 was rejected and I still don't know why or what to do ab… read more
Expert
Expert
I filed my taxes through turbo tax around the end of January
Hello. I filed my taxes through turbo tax around the end of January or the first part of February. I received conformation that they received and approved my tax return. The problem is that I realized… read more
Andy Tech
Andy Tech
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Bachelor of Computer Science
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I am very confused and upset. According to a product expert.
I am very confused and upset. According to a product expert. I have wasted 7 hours working on a trust return I cannot file because I use an IPad. Is that correct. … read more
Aaron Brown
Aaron Brown
Software Developer and Project Manager
Master in Science
220 satisfied customers
I filed my return on 2/12/2021 and the status is still shown
I filed my return on 2/12/2021 and the status is still shown as pending, why. Also I never received an email from Turbo Tax about my return at all whether it had been transmitted or whatever. … read more
AnserGuy81
AnserGuy81
Support Technician
39,386 satisfied customers
My wife and I filed our taxes through turbo tax and we have
My wife and I filed our taxes through turbo tax and we have received a rejected return for 2019. We had not done our 2018 taxes, so we paid for the download, but the download will not go through. How … read more
Expert
Expert
I am having trouble with e file. I have fiel the return 8
I have fiel the return 8 times and 8 times it has been rejected. Today I called the IRS and they spent an hour with me trying to get it filed and it was rejected for the 8th time. It keeps asking for my wifes AGI for 2018, we have always filed jointly, she passed away in May of 2019 and they want her AGI for 2018 IRS said to contact Turbo tax to see if all form for 1040-SR have been updated. … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
69 satisfied customers
Turbo Tax sent my state tax in electronically and it was
Turbo Tax sent my state tax in electronically and it was accepted on the 4th of February. On March 6th I received a letter telling me that my tax return more information which I returned to them the s… read more
Harry
Harry
17 satisfied customers
I just completed my tax return online, but believe I have
I just completed my tax return online, but believe I have entered some information incorrectly. Could someone help me with this? I did not go all the way to the end, but received a message from Turbo … read more
Barbara
Barbara
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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