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Related Financial Software Questions
My return was rejected and Turbo Tax is now asking for my
My return was rejected and Turbo Tax is now asking for my wife's AGI but we filed jointly. So why would they need her individual info? … read more
Expert
Expert
Irs states my agi is wrong or my ip pin is wrong. Ithink i
irs states my agi is wrong or my ip pin is wrong JA: What have you tried so far? Customer: ithink i tried every thing bot im confused JA: Is there anything else the Financial Software Technician shoul… read more
Expert
Expert
Robin, I've been trying to signon for 2 days - this time
Hi Robin, I've been trying to signon for 2 days - this time when I entered my 6 digit code (in an email to***@******.***) it says "account services unavailable, please try again later" are you guys do… read more
UgoA
UgoA
BA/BS
35 satisfied customers
I used your online service last year to prepare my taxes. I
Hi. I used your online service last year to prepare my taxes. I tried logging on to your website to find my last year's taxes as my hard drive crashed and I do not have a copy. My tax preparer needs m… read more
Aaron B
Aaron B
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High School or GED
10,208 satisfied customers
My Federal and State Tax Returns that I e-filed on 4.3.21
My Federal and State Tax Returns that I e-filed on 4.3.21 were both rejected … read more
UgoA
UgoA
BA/BS
35 satisfied customers
My daughter did my taxes on line for 2019, and Irs sent a
HI, My daughter did my taxes on line for 2019, and Irs sent a letter needing more info for the health care i had at the time and we filled the correct papers back, but I havnt received federal tax ret… read more
Expert
Expert
Robin, last year I had issues with using Turbo Tax. When
Hello Robin, last year I had issues with using Turbo Tax. When submitting my return it asked for my AGI. No problem, got it, typed in and processed my return. It was rejected, wrong AGI. I tried again… read more
AnserGuy81
AnserGuy81
Support Technician
34,880 satisfied customers
I need a copy of my 1099 tax f0rm for 2019. Can you mail it
I need a copy of my 1099 tax f0rm for 2019. Can you mail it to me? [email protected] … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
23 satisfied customers
I need to download a copy of last year's taxes to my email
yes- I need to download a copy of last year's taxes to my email so I can print one out— my printer did not work last year and I need a copy for a loan officer … read more
Expert
Expert
I NEED 2017 agi. I called your phone number. This all i need
I NEED 2017 agi JA: What have you tried so far? Customer: I called your phone number JA: Anything else you want the Financial Software Technician to know before I connect you? Customer: no, this all i… read more
Expert
Expert
Help me get back to my account. I keep getting told I have
Please help me get back to my account. I keep getting told I have tried to many times to get into it today. I have tried twice. I do not want a different password.Can you help me? … read more
Expert
Expert
I am attempting to do my taxes online with you. Can I use my
I am attempting to do my taxes online with you. Can I use my 2016 pin for 2018 taxes? Would it have been the same for my 2017 I completed? I do not have 2017 return. What are the pin numbers in that l… read more
Carter McBride
Carter McBride
LLM
8,400 satisfied customers
My computer crashed and I'm using a back up computer that
my computer crashed and I'm using a back up computer that dowent have my user and password could you please retrieve them for me and send them to my email … read more
Harry
Harry
17 satisfied customers
I have been locked out of my account. Used your service last
I have been locked out of my account. Used your service last year and had no issues. I have changed address and email. Now I can't get in at all and the email address they have for me was never mine K… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I am very frustrated with TurboTax and at this moment cannot
I am very frustrated with TurboTax and at this moment cannot recommend it to friends. I filed last year on 10/16/17 between illnesses - breast cancer, brain tumor, and broken ankle with 9 surgeries. I… read more
Arthur Rubin
Arthur Rubin
Doctoral Degree
1,607 satisfied customers
I need to file a return for 2017 - the last return filed was
I need to file a return for 2017 - the last return filed was 2015 with turbo tax how can I just get started on doing the return without all this other stuff? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,261 satisfied customers
I had to change my email address that I used to set up my
I had to change my email address that I used to set up my account and e file my taxes but I no longer have any access to that email address. what can I do?… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
10,448 satisfied customers
all i want is copy of my 2010 tax return. my freind filed it
all i want is copy of my 2010 tax return. my freind filed it for me and passed away before he gave me a copy. i dont have login. he did my taxes. i am tired of run around because im not good with comp… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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