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Related Financial Software Questions
I filed my taxes yesterday and they got rejected because of
I filed my taxes yesterday and they got rejected because of the 5 digit code you use to sign the forms with. I have it written down but it seems to be wrong! How can I fix this. We owe both Fed and st… read more
Expert
Expert
E-File rejected. The AIG is correct, Tried enter id for
E-File rejected JA: What have you tried so far? Customer: The AIG is correct, JA: Is there anything else the Financial Software Technician should know before I connect you? Rest assured that they'll b… read more
Expert
Expert
I need my 5 digit pin for efiling for myself and my wife.
I need my 5 digit pin for efiling for myself and my wife … read more
Expert
Expert
I tried efile but rejected with IND-031-04. I login to my
I tried efile but rejected with IND-031-04. I login to my IRS account, my 2019 AGI number is ***** … read more
Expert
Expert
I got married in 2019 my husband and I file married filing
Good morning I got married in 2019 my husband and I file married filing separate last year we're filing together this year but my taxes keep getting rejected and saying needs pin number I don't rememb… read more
Nilesh
Nilesh
Microsoft, MAC, Programming Expert
Bachelor's Degree
20 satisfied customers
I'm having an issue sending a tax return the software won't
I'm having an issue sending a tax return the software won't let me enter the 6 digit pin only 5 … read more
Expert
Expert
I have been trying to e-file my return for the past 2 days
I have been trying to e-file my return for the past 2 days unsuccessfully, 8+ tines. Keep getting the same error codes: IND-031-04 AGI or self selected pin from last year doesn't match IRS. Obtained 2… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,262 satisfied customers
I got reject efile. I got 2019 transcript to verify that the
I got reject efile. I got 2019 transcript to verify that the AGI is correct, but not sure if the pin is correct. Where I can find the pin of last year? … read more
Expert
Expert
I need to put my IP PIN into turbotax, but it doesn't show
I need to put my IP PIN into turbotax, but it doesn't show me where to put in the 6 digit code. … read more
Robert
Robert
Data Engineer
Master's Degree
9,810 satisfied customers
I need to know why my taxes keep gettin rejected. It keeps
It keeps saying that my AGI or 5 digit signing pin is wrong … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
215 satisfied customers
I filed mine and my husbands tax for free on Turbo Tax and
I filed mine and my husbands tax for free on Turbo Tax and everything went well until I got to the end and they asked for a 5 digit code from last year and I had no idea what they were talking about. … read more
Kent
Kent
Computer Expert
Bachelor of Science in Information Technology
25,768 satisfied customers
I did my taxes last night, they checked fine on review but
I did my taxes last night, they checked fine on review but were declined by feds and state 2 times. … read more
AnserGuy81
AnserGuy81
Support Technician
37,564 satisfied customers
This is the first time I file my taxes on TurboTax. I have
This is the first time I file my taxes on TurboTax. I have completed everything and wish to Efile. I do not have a 5 digit PIN number. Others have told me to just make up a number. It does not work. T… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
215 satisfied customers
We want to filr our taxes onlinr todsy but wr lost our 5
We want to filr our taxes onlinr todsy but wr lost our 5 digit pin. how csn we move fprward … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
215 satisfied customers
Filed taxes but all rejected. Don't have 5 digit number from
Filed taxes but all rejected. Don't have 5 digit number from previous return. Have never filed online. … read more
Expert
Expert
I am unable to efile returns. I had to report my efin reg,
i am unable to efile returns. I had to report my efin reg, which I did last week. I got notification it was approved. I cannot efile. I have been on phone over two hours and now cut off. … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
26 satisfied customers
I am trying to finish my 2014 federal return and the software
I am trying to finish my 2014 federal return and the software is asking me to enter a six digit code after I enter my password. The six digit code the compute is ending to my email once I enter it it … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,262 satisfied customers
Hi There, I just completed my 2011 taxes and cant file because
Hi There, I just completed my 2011 taxes and can't file because it keeps telling me it needs some information on a non-existent W-2. In addition to that little problem, I went to the government site f… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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