Financial Software

Financial software questions? Ask IT support for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Financial Software Questions
Our return was rejected. Something to do with last years AGI
Our return was rejected. Something to do with last years AGI but the amount they showed matched the amount on last years return. ? Please help. … read more
AnserGuy81
AnserGuy81
Support Technician
30,430 satisfied customers
Our return has been rejected three times. The Action Needed
Our return has been rejected three times. The Action Needed message & software are unclear. Related to that, there may be a error in a part of TurboTax. We need to speak to someone. … read more
ImanJ
ImanJ
782 satisfied customers
TRIED TO FILE, REJECTED "IND-031-04 WAS THE RESPONSE.
TRIED TO FILE, REJECTED "IND-031-04 WAS THE RESPONSE. RECHECKED 2019 AGI, WAS ENTERED CORRECTLY AND HAD NO PIN # … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
170 satisfied customers
My filing was rejected because agi didn't match irs records.
My filing was rejected because agi didn't match irs records … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
170 satisfied customers
My return was rejected. Reason for rejection was that the
My return was rejected JA: What have you tried so far? Customer: reason for rejection was that the AGI for 2019 JA: Is there anything else the Financial Software Technician should know before I connec… read more
ImanJ
ImanJ
782 satisfied customers
I attempted to file electronically but was rejected. The
I attempted to file electronically but was rejected. The return is correct but there seems to be a problem with the filing process. Can you help me? … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
62 satisfied customers
I amended a Turbo Tax return in 2019 and the 2020 will not
I amended a Turbo Tax return in 2019 and the 2020 will not accept e-file. Reason, wrong AGI. I used both originally filed AGI and Amended AGI when trying to fix and neither one woks, any suggestions? … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
170 satisfied customers
My return was rejected and my AGI IS correct from last year.
My return was rejected and my AGI IS correct from last year. Please help … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
62 satisfied customers
I keep getting a rejection when i submit my taxes. I have
I keep getting a rejection when i submit my taxes. I have checked and rechecked all parts and it still gets rejected. HELP. … read more
Expert
Expert
My taxes were just rejected saying my adjusted gross income
My taxes were just rejected saying my adjusted gross income from last year was wrong. It is not! I experienced this last year with using the free version online and ended up having to file by mail. So… read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
62 satisfied customers
My Federal tax was rejected due to wrong AGI. The AGI was
My Federal tax was rejected due to wrong AGI. The AGI was automatically filled in from last year taxes and it is correct. What can I do? … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
154 satisfied customers
My 2019 return was rejected because they said my AGI was
My 2019 return was rejected because they said my AGI was wrong. However,, when I checked my 2018 return, the AGI was correct and had been auto filled on my 2019 return. What do recommend I do? … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
170 satisfied customers
I need to talk to a live person - not chat. My daughter in
My daughter in laws taxes were rejected by IRS because her AGI for last year was incorrect. I double checked it and it was absolutely correct. I prepare her taxes every year with Turbo Tax Deluxe. She filed last years taxes in January of this year. She didn't owe - got several thousand back. I've entered the correct AGI for last year and resubmitted twice and been rejected both times. … read more
Rafi
Rafi
IT Manager
Bachelor's Degree
53 satisfied customers
I have been using Turbo Tax since 2012 and have never had a
I have been using Turbo Tax since 2012 and have never had a problem efiling until I did my granddaughters taxes. She is a full-time college student and she has used Turbo Tax since 2014. In 2017 she u… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
26 satisfied customers
I'm filling my son's tax return and it was rejected. they
I'm filling my son's tax return and it was rejected. they said the AGI was not the same as last year? I filed with turbotax last year? wouldn't you have that number for me so I can file. … read more
UgoA
UgoA
BA/BS
28 satisfied customers
I am trying to e-file and the AGI that is displayed is
I am trying to e-file and the AGI that is displayed is correct and I click on continue and it says it does match my 2017 return. I looked at me printed copy and it is correct. … read more
Expert
Expert
MY RETURN WAS REJECTED BY THE IRS BECAUSE OF RULE NUMBER
MY RETURN WAS REJECTED BY THE IRS BECAUSE OF RULE NUMBER IND-031-04 … read more
Tax.appeal.168
Tax.appeal.168
Principal
8,153 satisfied customers
My federal return efile is being rejected by the IRS because
My federal return efile is being rejected by the IRS because my 2016 PIN or Prior year AGI are incorrect. I have verified by AGI to be correct using IRS transcript request but why am I still getting r… read more
Expert
Expert
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

MrComputer2010

MrComputer2010

Computer Expert Support for Softwar

16 satisfied customers

15+ Years Working with Computers and Software

Robert M.

Robert M.

Consultant

3,259 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Wes

Wes

Consultant

79 satisfied customers

Consultant

Benjie

Benjie

Financial software

31 satisfied customers

Computer and IT support Engineer

Amarnath Sikdar

Amarnath Sikdar

Sr. Solutions Engineer- Level 4

27 satisfied customers

L2 - Technical support at Zimplistic India Pvt Ltd

Shiva

Shiva

25 satisfied customers

Team Leader at Zeto

Kennen McCarthy

Kennen McCarthy

Quickbooks Support

23 satisfied customers

President/Lead Technician at Up-N-Running Inc.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x