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I purchased the turbo tax on disk form i loaded it and my
i purchased the turbo tax on disk form i loaded it and my computer died i used the license code … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
176 satisfied customers
I purchased Turbotax Premier 2020 for windows. I cannot get
I purchased Turbotax Premier 2020 for windows. I cannot get it to load on my computer. Talked with a tech this a.m. could not get loaded. Case Number477587954 Need instructions in order to file my tax… read more
Expert
Expert
I am trying to access my 2019 turbo tax individual program.
hello - I am trying to access my 2019 turbo tax individual program. it is asking me for my license code. I am not at home to look that up. can you assist me. my account is under my email n***********@… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
176 satisfied customers
I was on line yesterday for over an hour and the lady told
I was on line yesterday for over an hour and the lady told me she could not find anyone that could help me. to try back Monday. the issue is the disk /program will not download. I have tried 3 times -… read more
Expert
Expert
Last year my husband filed with turbo tax and he had a disk.
Last year my husband filed with turbo tax and he had a disk. this year he is trying to do it online and when we try to upload last years return in pdf form, it says invalid. I tried another way trying… read more
Expert
Expert
I cannot open or load the Turbo Tax 2020 CD, usually I
usually I download from a disk and don't use it online … read more
Expert
Expert
I tried to open turbo tax and a message was the turbo tax
I tried to open turbo tax and a message was the turbo tax was cancelled Why … read more
Expert
Expert
I am having trouble with installing the turbotax CD.
I am having trouble with installing the turbotax CD. … read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
26 satisfied customers
I purchased Turbo Tax Deluxe in Jan 2020. Tried to install
Tried to install on my computer but it is now loading. … read more
Expert
Expert
If a family member used the 2019 Turbo Tax disk I received,
If a family member used the 2019 Turbo Tax disk I received, can I download it again and do my taxes. … read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
12,462 satisfied customers
I'm trying to load 2019 turbo disk. help. Turbo tax. I just
I just started to load disk and its more difficult than previous years. could I speak to you over the phone? Phone # is(###) ###-####… read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
161 satisfied customers
I have purchased the turbotax disks for the past 8+ years. I
I have purchased the turbotax disks for the past 8+ years. I recently changed PC's and am assisting a family member in filing his 2016 return. I found all my disks except the 2016 disk to load on my n… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
7,990 satisfied customers
My turbo-tax disk 2017 says the tax is for 2016 and computes
My turbo-tax disk 2017 says the tax is for 2016 and computes my data at 2016 rates. How do I get the disk to treat the data as 2017 data and fill out the 2017 forms?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,259 satisfied customers
I have been using an older tower comouter to do my prior
I have been using an older tower comouter to do my prior taxes but now want to use my desk top. How do I transfer my 2016 return from one to another? Need a step by step. I tried this once before and … read more
Expert
Expert
I need to talk to a tech as my turbo tax will no transfer
I need to talk to a tech as my turbo tax will no transfer last years data to 2017 … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,259 satisfied customers
O.K., just lost contact so I will resubmit. Computer infected
O.K., just lost contact so I will resubmit. Computer infected with DOJ virus, friend/tech able to remove virus and malware & restore most of computer files. 2012 TurboTax file will not open, shows pro… read more
Expert
Expert
I have a MacBook pro. I have just installed a Turbo Tax disc..
I have a MacBook pro. I have just installed a Turbo Tax disc.. When I open the program and begin taxes, it sound like the disc is running while I work. Do I leave t after the disc in or remove it usin… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,259 satisfied customers
I ran Validate on Quicken and quicken shut down. I opened Quicken
I ran Validate on Quicken and quicken shut down. I opened Quicken and went to the file, put in password XXXXX hit enter, Q shut down. This not happen to my other files, just the one with the password.… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
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