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Installing by disc. gets to activation and hangs. Just
just installing turbo tax and it hangs at activation … read more
Benjie
Benjie
Financial software
Bachelor's Degree
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Loaded TurboTax Premier and when it got to opening or
Loaded TurboTax Premier and when it got to opening or starting a return, it said there was and error and it was sending a report. … read more
Benjie
Benjie
Financial software
Bachelor's Degree
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I bought turbo tax now i can't use it because i do not have
Hi my name is*****: Hi there. What have you tried so far? Customer: I bought turbo tax now i can't use it because i do not have windows 10 can you send me a free link to download 10. … read more
Expert
Expert
I can't get Turbotax to install. Every time I run the
I can't get Turbotax to install. Every time I run the iinstall program it hangs after less than 1 minute. I've updated Windows 10 and that did not solve the problem. … read more
Expert
Expert
I COMPLETED THE FEDERAL AND STATE OF RI RETURN, TO FILE BOTH
I COMPLETED THE FEDERAL AND STATE OF RI RETURN , i AM READY TO FILE BOTH RETURNS ELECTRONICALLY AND IT WONT LET ME - - THEY PROGRAM TELLS ME TO UPDATE TURBO TAX AND I HAVE TRIED ON NUMEROUS OCCASSIONS… read more
Expert
Expert
I cannot get my taxes to e-file, I keep getting this message
I cannot get my taxes to e-file, I keep getting this message Your transmission didn't go through We could not e-file your return for the following reason: Our records indicate that you are not entitle… read more
Robert M.
Robert M.
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Bachelor's Degree
3,260 satisfied customers
I tried to install the CD version of 2020 Turbo Tax, but I
Hi, I tried to install the CD version of 2020 Turbo Tax, but I can't move the Icon to the box. The Icon has a circle with a slash over it. … read more
Benjie
Benjie
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I'm an individual not a business.was working with Turbo Tax
I'm an individual not a business.was working with Turbo Tax amending previous yr, went to save file, pdf created by adobe acrobat, but program would neither save file nor print file due to issues with… read more
Expert
Expert
My turbotax program won't open, corrupted file. You click on
you click on the app and you get an error message corrupt file reinstall. I tried to reinstall but can't because the program is already there. I am afraid to uninstall the first program because I don't want to lose the taxes I have already done … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
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I just got a message on my 2015 Quicken that I needed a
I just got a message on my 2015 Quicken that I needed a critical update a QW2015R15.MPatch....Well it said I might not be able to get my files if i didn't... so I DID... I let it download then the win… read more
Expert
Expert
My PC crashed & I now have a New one. I was lucky to be able
My PC crashed & I now have a New one. I was lucky to be able to save (onto a portable Backup Drive) ALL my files from the old PC, including my Quckbooks Files. I was advised by a Reckon Customer Servi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have 2015 Turbo Tax deluxe which I purchased from Amazon.
I have 2015 Turbo Tax deluxe which I purchased from Amazon. (I have used this Turbo tax for about 10 years). When I click on Update Turbo Tax, It gets the begining of the download but then a pop-up bo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
Help Quickbooks Pro 2012 V6 produces blank snapshots, used
Help Quickbooks Pro 2012 V6 produces blank snapshots, used to work on this W7 Pro PC till V5 & V6 any clues?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I just installed H&R Block tax software on my PC and I can
I just installed H&R Block tax software on my PC and I can not get the download for the state program nor can I send the registration information. I get an error message that says: "SSL Error: bad ser… read more
Expert
Expert
why cant I bring up my 2011 tax return? It says its creating
why can't I bring up my 2011 tax return? It says its creating a secure site and then stops.… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,228 satisfied customers
I installed Quickbooks for MAC 2010 on my MAC book Pro laptop. I
I installed Quickbooks for MAC 2010 on my MAC book Pro laptop. I created a Windows Data File for MAC on my Dell PC (QB 2009) and emailed it to myself as well as copied it to a thumb drive. I dragged i… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,260 satisfied customers
I have a client who set up two new Windows 7 Home Premium computers
I have a client who set up two new Windows 7 Home Premium computers that are able to share files through their Home Network. They want to be able to run their Quicken 2010 on either computer while sha… read more
MrComputer2010
MrComputer2010
Computer Expert Support for Softwar
Bachelor's Degree
16 satisfied customers
MY QuickBooks 2009 installation has been working fine until
MY QuickBooks 2009 installation has been working fine until today when I got the message: Windows error: the file exists when QuickBooks comes up right after I put in my password. There is no way out … read more
David Bennett
David Bennett
QuickBooks Accounting Technician
Certificate of Accounting (Honours)
91 satisfied customers
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MrComputer2010

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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