Financial Software

Financial software questions? Ask IT support for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Financial Software Questions
My 2020 return has been rejected stating the AGI of my
My 2020 return has been rejected stating the AGI of my wife's from 2019 does not match their records and yet per the return in turbo tax 2019 it is, How is this fixed? … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
19 satisfied customers
I received a IND-031-04 - The primary taxpayer's AGI or
i received a IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records. in trying to access my account, I do not find a link to update or correct. … read more
AnserGuy81
AnserGuy81
Support Technician
32,014 satisfied customers
How to efile a rejected return. Everything the directions
everything the directions said to do, including refiling the return, but that doesn't happen … read more
Francisco
Francisco
Technical Support
Bachelor's Degree
33 satisfied customers
My 2020 tax return filed online was rejected by the IRS. The
My 2020 tax return filed online was rejected by the IRS. The only comments I got was either I had the incorrect AGI for 2019 or my wrong five digit PIN number after I filed I realize what my five-digi… read more
AnserGuy81
AnserGuy81
Support Technician
32,014 satisfied customers
I am attempting to file my 2020 returns electronically. IRS
I am attempting to file my 2020 returns electronically. IRS has rejected the filing due to incorrect AGI from 2019 or a mismatch in my pin. I have confirmed that the AGI is correct. This is the first … read more
Rennan Lui
Rennan Lui
Computer Specialist
Associate Degree
16,508 satisfied customers
My return was rejected because the pin does not match last
My return was rejected because the pin does not match last years pin#. The prompt said to make up a number and I cannot remember last years number. … read more
Expert
Expert
My efile was rejected because "AGI or self select PIN from
My efile was rejected because "AGI or self select PIN from last year does not match IRS records". Last year I used turbotax to do all of my taxes except I did not efile. I mailed my return. For the 20… read more
Expert
Expert
My return continues to be rejected even though the adjusted
my return continues to be rejected even though the adjusted gross income from 2019 matches what was filed … read more
Kent
Kent
Web Developer/Programmer/Computer Tech.
Bachelor of Science in Information Technology
17,296 satisfied customers
I am having trouble filing my tax return because of our PIN
I am having trouble filing my tax return because of our PIN numbers. I … read more
Rennan Lui
Rennan Lui
Computer Specialist
Associate Degree
16,508 satisfied customers
Filed fed return yesterday & received text today saying it
filed fed return yesterday & received text today saying it was rejected by IRS - turbotax IND-0312-04 says AGI from Last year or self select PIN from last year does not match IRS records - AGI is corr… read more
Expert
Expert
My filing was rejected because agi didn't match irs records.
My filing was rejected because agi didn't match irs records … read more
Rennan Lui
Rennan Lui
Computer Specialist
Associate Degree
16,508 satisfied customers
I attempted to file electronically but was rejected. The
I attempted to file electronically but was rejected. The return is correct but there seems to be a problem with the filing process. Can you help me? … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
65 satisfied customers
I am doing my taxes with TurboTax. I do not have a I'd PIN
I am doing my taxes with TurboTax. I do not have a I'd PIN number for my husband Richard Knapp. Can you help me please? … read more
Benjie
Benjie
Financial software
Bachelor's Degree
33 satisfied customers
My taxes were just rejected saying my adjusted gross income
My taxes were just rejected saying my adjusted gross income from last year was wrong. It is not! I experienced this last year with using the free version online and ended up having to file by mail. So… read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
65 satisfied customers
I need to know why my taxes keep gettin rejected. It keeps
It keeps saying that my AGI or 5 digit signing pin is wrong … read more
Rennan Lui
Rennan Lui
Computer Specialist
Associate Degree
16,508 satisfied customers
I efiled my return on wednesday. it was rejected. i believe
I efiled my return on wednesday. it was rejected. i believe that i switch my and my husbands pins. I opened the program to correct the issue. It asked for my activation code as if it were new. I put i… read more
Expert
Expert
IMy Tax Return was rejected because I don't have the correct
IMy Tax Return was rejected because I don't have the correct AGI from 2018. I have tried to uploaded it but I am unable to do so. … read more
Expert
Expert
Our return has been rejected twice by IRS for a problem with
Our return has been rejected twice by IRS for a problem with the agi. The first timeI entered the same # XXXXX both my husband and I. I then went to the IRS to get a new number and they said I didn't … read more
JKCPA
JKCPA
Certified Public Accountant (CPA)
Bachelor's Degree
1,796 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

MrComputer2010

MrComputer2010

Computer Expert Support for Softwar

16 satisfied customers

15+ Years Working with Computers and Software

Robert M.

Robert M.

Consultant

3,260 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Wes

Wes

Consultant

79 satisfied customers

Consultant

Benjie

Benjie

Financial software

33 satisfied customers

Computer and IT support Engineer

Amarnath Sikdar

Amarnath Sikdar

Sr. Solutions Engineer- Level 4

27 satisfied customers

L2 - Technical support at Zimplistic India Pvt Ltd

Shiva

Shiva

25 satisfied customers

Team Leader at Zeto

Kennen McCarthy

Kennen McCarthy

Quickbooks Support

23 satisfied customers

President/Lead Technician at Up-N-Running Inc.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x