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I have used all 20 free tax returns through CRA. I purchased
I have used all 20 free tax returns through CRA. I purchased Turbo Tax at Costco. Can I use my bought program on same computer I used free tax returns through CRA? … read more
Expert
Expert
I tried to e-file for free with Turbo Tax on the 25th of
I tried to e-file for free with Turbo Tax on the 25th of March. They let me know that my 2019 tax return had been rejected because they needed my AGI from my 2018 tax return. I sent my 2018 tax forms … read more
Robert H
Robert H
Quickbooks Pro Certified
Bachelor of Science
4,294 satisfied customers
I have already filed a federal return. I am trying to
I have already filed a federal return. I am trying to transmit a state return. When I click on transmit it tells me to use turbotax to file the state. I am in turbo tax. Not sure what is wrong. … read more
Robert H
Robert H
Quickbooks Pro Certified
Bachelor of Science
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I need help down loading me turbo tax deluxe. I would like
I need help down loading me turbo tax deluxe. I would like some to walk me through … read more
Expert
Expert
I have four service code numbers that I was supplied by
I have four service code numbers that I was supplied by turbo tax. My granddaughter was playing with my papers and lost my sheet. Is there any way I can get these numbers back … read more
Harry
Harry
17 satisfied customers
I purchased the Turbo tax deluxe CD, but my Mac software is
I purchased the Turbo tax deluxe CD, but my Mac software is outdated. How do I do this onlline without paying twice? … read more
Expert
Expert
I just used TurboTax Delux for the first time. II completed
I just used TurboTax Delux for the first time. II completed both my Federal and Local tax (Missouri) forms. I expected no charge for the State form. However turbo tax would not file my returns unless … read more
swmcdonnell
swmcdonnell
Consultant
Bachelor
1,172 satisfied customers
Used turbo tax for about 20 years. Got sick last year and
used turbo tax for about 20 years. Got sick last year and had to go to warmer weather. Went to Waal-Mart and Bet Buy in April 2018 but they were not selling them this tear! Why? … read more
Expert
Expert
I purchased Turbo Tax deluxe and my understanding is that I
I purchased Turbo Tax deluxe and my understanding is that I can file returns for up to 5 taxpayers. So far all I see is how to put information in for my retrun. How do I … read more
Barbara
Barbara
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15,406 satisfied customers
I did my federal and Maryland tax returns for 2016 using
I did my federal and Maryland tax returns for 2016 using TurboTax but my printer was malfunctioning and I was unable to print a copy for myself. (TurboTax electronically sent in for my wife and me our… read more
Barbara
Barbara
Enrolled Agent, Paralegal
15,406 satisfied customers
I have lost my copies of 2015 federal and state taxes that I
I have lost my copies of 2015 federal and state taxes that I filed with turbo tax deluxe last year. The icon for turbo tax 2015 have been deleted from my desk top that's to my grand kids plus some oth… read more
Arthur Rubin
Arthur Rubin
Doctoral Degree
1,504 satisfied customers
I have purchased TurboTax Simple 1040EzA and TurboTax Deductions
I have purchased TurboTax Simple 1040EzA and TurboTax Deductions & Homeowners Deluxe. I entered Simple 1040EZA on to my laptop first and completed 3 different Federal tax returns and I purchase the St… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,238 satisfied customers
I cant get into Turbo Tax 2011. I have the printed copy but
I can't get into Turbo Tax 2011. I have the printed copy but I wanted to re-enter the info for my own benefit. LETTER FROM IRS says it is incorrect and I owe $$. I also can't find my 2011 disk - found… read more
Jeremy
Jeremy
7 satisfied customers
I ave my 2011 taxes on turbo tax 2011 on my computer but every
I ave my 2011 taxes on turbo tax 2011 on my computer but every time I try to open it it gives me a jumble of symbols. I also don't have the 2011 disk anymore so how do I open my tax forms… read more
Expert
Expert
I bought turbotax deluxe and have no means of downloading it
I bought turbotax deluxe and have no means of downloading it into my mac mini. Is there some way I can give you the bar code and download it online?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,238 satisfied customers
X the cd reads to where it shows that turbo tx is on drive
x the cd reads to where it shows that turbo tx is on drive E. I don't find setup.exe when I press the windows logo and R I vaguely remember last year I think someone had to load the programs remotely-… read more
Expert
Expert
I have completed my 2011 Federal Tax Return using Turbo Tax
I have completed my 2011 Federal Tax Return using Turbo Tax Deluxe. During the data input phase I kept waiting for an opportunity to input the non-cash gifts data for use on Line 17 of the Itemized De… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,112 satisfied customers
Trying to open 2010 ans it says invalid signature. please reinstall
Trying to open 2010 ans it says invalid signature. please reinstall this application. If I insert the disk to reinstall do I lose all of my data. HARRY… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,238 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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