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I have an issue with Turbo Tax but haven't given any details
I have an issue with Turbo Tax but haven't given any details yet... … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
41 satisfied customers
I filled out my TurboTax 2019 last March and want to eFile.
I filled out my TurboTax 2019 last March and want to eFile. When I click on the file name on my MacBook Pro the file doesn't open. The GetInfo window doesen't indidated anything unusual. The file size… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
82 satisfied customers
There appears to be a problem using the capture of
There appears to be a problem using the capture of information from Merrill Lynch data into Turbo Tax. It appears to work great, but I am a message 40 items say dates are incorrect or missing. … read more
Expert
Expert
Filed taxes but all rejected. Don't have 5 digit number from
Filed taxes but all rejected. Don't have 5 digit number from previous return. Have never filed online. … read more
Expert
Expert
My wife and I filed our taxes through turbo tax and we have
My wife and I filed our taxes through turbo tax and we have received a rejected return for 2019. We had not done our 2018 taxes, so we paid for the download, but the download will not go through. How … read more
Expert
Expert
My wife and I filed our 2019 income tax return on or about
My wife and I filed our 2019 income tax return on or about February 24, 2020. we were due a refund of $3394.00. The IRS immediately acknowledged receipt of the return. We have contacted TurboTax and I… read more
Rafi
Rafi
IT Manager
Bachelors of Science
42 satisfied customers
I am unable to efile returns. I had to report my efin reg,
i am unable to efile returns. I had to report my efin reg, which I did last week. I got notification it was approved. I cannot efile. I have been on phone over two hours and now cut off. … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
22 satisfied customers
I have been using Turbo Tax since 2012 and have never had a
I have been using Turbo Tax since 2012 and have never had a problem efiling until I did my granddaughters taxes. She is a full-time college student and she has used Turbo Tax since 2014. In 2017 she u… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
22 satisfied customers
I inserted the CD for Turbo Tax Premier into my computer do
I inserted the CD for Turbo Tax Premier into my computer do install it about an hour ago and it's been at 27% since then. Nothing else was running at the time. How long should it take? Just got Error … read more
Expert
Expert
I'm trying to file my taxes. I just signed up for Turbo
I'm trying to file my taxes. I just signed up for Turbo Tax..created a user name and password ***** am being "denied access"? … read more
jinsmn
jinsmn
Systems Administrator
Diplom
6,702 satisfied customers
My 2018 tax return has been rejected. I believe it's
My 2018 tax return has been rejected. I believe it's because, although I used Turbo Tax in 2017 to complete my return, I somehow neglected to press the file button. In January I received a letter from… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
82 satisfied customers
You did my taxes for 2017 but I just got a letter from the
you did my taxes for 2017 but I just got a letter from the Dept. of the Treasury saying they didn't get me return. they did give me a credit for $151.00 that I paid. Now they want me to mail a newly-s… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,238 satisfied customers
I need to know if I can download the 2017 Intuit Basic Pro
Hi Pearl.. I need to know if I can download the 2017 Intuit Basic Pro Series and just do one return and pay per return ? I have used pro series for years and am basically retired but need to prepare f… read more
Expert
Expert
Turbo. Turbo Tax was not able to e fax my state tax forms,
Turbo Tax was not able to e fax my state tax forms, but didn't't inform me of that until after I had given my credit card information. How do I get that charge cancelled? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,238 satisfied customers
Ie-filed my return Feb.29, 2012, using Turbo-Tax. The IRS has
Ie-filed my return Feb.29, 2012, using Turbo-Tax. The IRS has no record of it, not have I been charged by TurboTax. What must I do now? I tried to re-file by clicking the green button, but nothing hap… read more
Tax.appeal.168
Tax.appeal.168
Principal
7,885 satisfied customers
I purchased TurboTax Premier and whenI finish entering my information
I purchased TurboTax Premier and whenI finish entering my information and go to Print & File I receive this message Since you are using a trial verision of Turbo Tax, before you can print and e-file y… read more
PDtax
PDtax
Owner
Master's Degree
5,651 satisfied customers
i recieved a email saying that my pin number was different
i recieved a email saying that the IRS has differentpin number..i startd a new account and my pin number was different from last year i have found the pin how do i change it....i was by turbotax to fi… read more
Doug Millington
Doug Millington
Certified Public Accountant
Bachelor's Degree
268 satisfied customers
My returns have been rejected twice for lack of an address
My returns have been rejected twice for lack of an address on the W-2 but when I check it the address is on the online w-2. I really need to talk to someone now rather than we all talk when I have to … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,238 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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