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I have used turbotax for many years. I am trying to get
I have used turbotax for many years. I am trying to get copies of my 2017 and 2018 returns. I tried opened the app on my computer, but, the apps doesn't seem to have saved copies of the old returns. W… read more
Robert H
Robert H
Quickbooks Pro Certified
Bachelor of Science
4,088 satisfied customers
Turbo tax updated again - needs my order code - I have
Turbo tax updated again - needs my order code - I have entered it 6 times already and can't find it now. I have no interest in providing all the personal questions you are asking to lo9g into my accou… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,238 satisfied customers
I am trying to find my sons 2019 federal tax return but when
I am trying to find my sons 2019 federal tax return but when I bring up turbo tax on the computer the form is blank. This return was filed back in April and we already received the state refund but no… read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
40 satisfied customers
I did the intuit IRS 2019 application. Im not sure if the
I did the intuit IRS 2019 application. Im not sure if the completed application was to be mailed by me or by intuit and if Intuit was going to mail the forms or I was supposed to print them. I cant lo… read more
Robert H
Robert H
Quickbooks Pro Certified
Bachelor of Science
4,088 satisfied customers
I filed my 2019 taxes but I was unable to print a copy. how
I filed my 2019 taxes but I was unable to print a copy. how can i get a copy … read more
Robert H
Robert H
Quickbooks Pro Certified
Bachelor of Science
4,088 satisfied customers
I tried to e-file for free with Turbo Tax on the 25th of
I tried to e-file for free with Turbo Tax on the 25th of March. They let me know that my 2019 tax return had been rejected because they needed my AGI from my 2018 tax return. I sent my 2018 tax forms … read more
Robert H
Robert H
Quickbooks Pro Certified
Bachelor of Science
4,088 satisfied customers
I need my AGI for 2018 taxes so I can finish doing my 2019
I need my AGI for 2018 taxes so I can finish doing my 2019 taxes which i have already paid for. I filed with turbo tax premier cd last year and my computer is not working. … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
4,500 satisfied customers
I completed my taxes yesterday and right before it finalized
I completed my taxes yesterday and right before it finalized the process my computer started a back. Now I can't find my acct to finish and send my taxes. Can you help me find it???? … read more
Robert H
Robert H
Quickbooks Pro Certified
Bachelor of Science
4,088 satisfied customers
I am trying to get my returns from 2017. I filled out the
I am trying to get my returns from 2017. I filled out the info here but for some reason nothing happened. I am being audited. Please help me. … read more
Shawn L
Shawn L
IT Instructor/ Network Administrator
AAS
I filed my 2016 Turbo Tax with Turbo Tax. I am trying to
I filed my 2016 Turbo Tax with Turbo Tax. I am trying to obtain copies of my 2016 taxes which were loss when my computer crashed. I went to IRS site and was told my 2016 were never filed yet I paid fo… read more
Barbara
Barbara
Enrolled Agent, Paralegal
15,298 satisfied customers
I recieved an email stating i need to fix my turbo tax on
I recieved an email stating i need to fix my turbo tax on line. However turgo tax said i should mail my tax returns as it was refused twice. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,238 satisfied customers
I did all the work on Turbo Tax 2017. Now I cannot open it
I did all the work on Turbo Tax 2017. Now I cannot open it on my DESKTOP. I made a PDF of Turbo Tax 2017 and made a copy. Can you help me open Turbo Tax on my desktop?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I received a letter from IRS saying we owe $3277. We are
I received a letter from IRS saying we owe $3277. We are both retired don't itemize. The last few years we went through Turbo Tax to e-file. Can you help us? … read more
Chad EA, CDFA®, CFP®
Chad EA, CDFA®, CFP®
IRS Enrolled Agent, CFP(R),
Master's Degree
4,162 satisfied customers
I need my agi for 2015, I filed with turbo tax last year but
I filed with turbo tax last year but with a different account … read more
Marcia Mitrano
Marcia Mitrano
MBA
62 satisfied customers
I filed my 2015 taxes with turbo tax and now I need a copy
I filed my 2015 taxes with turbo tax and now I need a copy of my tax return for an apartment application. how can I get one? my computer will not print . … read more
Mark Taylor
Mark Taylor
Certified Public Accountant
Masters
2,539 satisfied customers
I almost completed my tax return so I saved it till I got the
I almost completed my tax return so I saved it till I got the T form with the information. so I go to Turbo tax icon and find my file but the file won't open. What should I do. The error message said … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I filed my 2010return with Turbo Tax and paid with a credit
I filed my 2010return with Turbo Tax and paid with a credit card. I was told everything was filed and accepted. I got a letter from the IRS sayinbg I had not filed the 2010 return. I called them and w… read more
ezcpa
ezcpa
Certified Public Accountant
Bachelor's Degree
75 satisfied customers
I have 2 identical copies of my 2009 return on my computer.
I have 2 identical copies of my 2009 return on my computer. I need to delete one copy before installing 2010 Turbo Tax software. How can I do this?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,238 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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