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I have been using Turbotax for years. I am trying to load
I have been using Turbotax for years. I am trying to load the disk I bought this year for 2019 taxes. I have a Mac. It says I need a OS update from 10.12.6 to 10.13 which has not been offered to me by… read more
Robert H
Robert H
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I want to get into my original turbo tax information
I want to get into my original turbo tax information application that I sent to the IRS … read more
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Expert
I entered Turbotax 2019 with my data. Unfortunately, I
I entered Turbotax 2019 with my data. Unfortunately, I forgot to enter my wife's retirement pay of a Gross of $40,000. What should I do?? … read more
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UgoA
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BA/BS
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I need my AGI for 2018 taxes so I can finish doing my 2019
I need my AGI for 2018 taxes so I can finish doing my 2019 taxes which i have already paid for. I filed with turbo tax premier cd last year and my computer is not working. … read more
Aaron B
Aaron B
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I purchased my TurboTax at Costco. Where do I find the sign
I purchased my TurboTax at Costco. Where do I find the sign in page? … read more
Benjie
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When I filed my taxes via Turbo Tax, I did not print a copy.
When I filed my taxes via Turbo Tax, I did not print a copy. How do I get and save a copy of my federal and state taxes that I sent? … read more
Aaron B
Aaron B
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I need assistance with sign-in - reset password. code sent
I need assistance with sign-in - reset password. code sent to me but not working. need to talk to someone please … read more
Expert
Expert
I am in the middle of signing onto intuit to pay my $24.99
I am in the middle of signing onto intuit to pay my $24.99 state efiling fee and I am stuck on a frozen screen … read more
Expert
Expert
Can not access sing in, also neeed to file MA taxes.
can not access sing in , also neeed to file MA taxes . Yesterday filed Fed. what is your phone number?(###) ###-####… read more
Expert
Expert
I cannot get into my account. I have tried on numerous
I cannot get into my account. I have tried on numerous occasions and, each time, they ask that I change my password. After too many times of trying, I decided it was time to ask the "experts". How can… read more
Expert
Expert
I have been unsuccessful in signing in to my account to
I have been unsuccessful in signing in to my account to prepare 2018 tax return. I have been directed to change passwords several times. . . still unable to sign in. I was told we did not file with Tu… read more
Expert
Expert
I can't log into my account anymore and I have a different
I can't log into my account anymore and I have a different email this year and can't get into my old email anymore to open my turbo tax account … read more
Expert
Expert
I purchased Turbo Tax deluxe and my understanding is that I
I purchased Turbo Tax deluxe and my understanding is that I can file returns for up to 5 taxpayers. So far all I see is how to put information in for my retrun. How do I … read more
Barbara
Barbara
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Not sure if this is the correct forum. I'm having trouble w
Hi Pearl - not sure if this is the correct forum. I'm having trouble w my TurboTax login. … read more
Richard
Richard
IT Manager
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Turbo has already downloaded 2017 premier (?), can't find
turbo has already downloaded 2017 premier (?), can't find it! And, saying I did not file 2016 with turbo; I did and it is saved on this computer. WHAT TO DO? … read more
Barbara
Barbara
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I need to talk to a tech as my turbo tax will no transfer
I need to talk to a tech as my turbo tax will no transfer last years data to 2017 … read more
Robert M.
Robert M.
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I need help in entering how to enter data concerning a wash
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Robert M.
Robert M.
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The person you assigned to answer my question (Arthur Rubin)
The person you assigned to answer my question (Arthur Rubin) is not on line anymore.I replied to him that I am using Turbo Tax for Home and Business fo 2011. If he is not coming back please assign me … read more
Charles Markham
Charles Markham
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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