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I am trying to find my sons 2019 federal tax return but when
I am trying to find my sons 2019 federal tax return but when I bring up turbo tax on the computer the form is blank. This return was filed back in April and we already received the state refund but no… read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
35 satisfied customers
I had started my taxes a few week ago. After I loaded It and
I had started my taxes a few week ago. After I loaded It and started my taxes I got sidetracked and started cleaning out my tax records getting rid of stuff I did not need anymore. Some of that was ol… read more
Shawn
Shawn
Computer Hardware Engineer
897 satisfied customers
I am using 2019 TurboTax Home & Business software. The
I am using 2019 TurboTax Home & Business software. The section for entering quarterly Federal estimated income tax payments will not accept entries for either dates or amounts of payments made. The en… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
66 satisfied customers
Cannot use last years tax file on new turbotax. new computer
cannot use last years tax file on new turbotax . new computer and will not recognize file extension form last year. will not open last years filing. … read more
Brian A
Brian A
Associate of Applied Science, Sound Technology
3 satisfied customers
I use turbotax every year--I see my info for 2015 thru 2017
I use turbotax every year--I see my info for 2015 thru 2017 on my computer but can't find 2018. Would you have my 2018 info so I can use it to start my 2019 taxes? … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
66 satisfied customers
Turbo tax 2019 not starting up. Software installed on my
turbo tax 2019 not starting up JA: Are you using TurboTax online? Or software installed on your computer? Customer: software installed on my computer JA: Anything else you want the Financial Software … read more
Tech Expert
Tech Expert
Tax Software Expert
BCA
26 satisfied customers
I've purchase Turbo Tax Deluxe and completed the forms and
I've purchase Turbo Tax Deluxe and completed the forms and am ready to send them in by mail. However, i did have some dividends which i entered into the program, but upon printing out, there is no Sch… read more
DK_CPA
DK_CPA
CPA
Master of Science in Accounting & Taxationb
2,238 satisfied customers
In working on my 2018 turbotax, I did not pay enough
in working on my 2018 turbotax, I did not pay enough attention and loaded a 2017 trial return that I had used for study purposes only. May I reload the correct 2017 version without losing the 2018 dat… read more
Harry
Harry
17 satisfied customers
Can I (you) automatically transfer my W2, 1099R, etc. (my
can I (you) automatically transfer my W2, 1099R, etc . (my financial data) to my turbo tax software for 2018 which is already loaded on my computer? … read more
Expert
Expert
I'm interested in purchasing 2018 TurboTax for my personal
Hi, I'm interested in purchasing 2018 TurboTax for my personal taxes. I believe I need the Home and Business version. I have the following items for 2018: W-2, 2 Schedule C's, unemployment income, 109… read more
swmcdonnell
swmcdonnell
Consultant
Bachelor
1,106 satisfied customers
Quicken Deluxe 2014 keeps crashing in Windows 10, on my
Quicken Deluxe 2014 keeps crashing in Windows 10 JA: Are you using Quicken on a computer or a mobile device? Customer: on my computer, a laptop. JA: Anything else you want the Financial Software Techn… read more
Kennen McCarthy
Kennen McCarthy
President
CET Electronic Technician
23 satisfied customers
I have purchased the turbotax disks for the past 8+ years. I
I have purchased the turbotax disks for the past 8+ years. I recently changed PC's and am assisting a family member in filing his 2016 return. I found all my disks except the 2016 disk to load on my n… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
4,066 satisfied customers
After loading TurboTaxDeluxe for 2017 tax year on my iMac
After loading TurboTaxDeluxe for 2017 tax year on my iMac (OS X El Capitan (version 10.11.6)), I was unable to open the tax program, Instead, I was presented with 'uable to open this program' and 'una… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I installed turbo tax premier 2017,on my computer and the
I installed turbo tax premier 2017,on my computer and the computer went dead,no screen nothing .How can I transfer to my older computer vista ultra 7? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,235 satisfied customers
Currently working on 2016 taxes. I need to transfer my 2015
currently working on 2016 taxes. I need to transfer my 2015 data to my 2016 tax form. I used Turbo Tax Premier for the 2015 return. … read more
Lane
Lane
JD, MBA, CFP, CRPS
Doctoral Degree
18,758 satisfied customers
When i loaded the 2017 turbotax it reads as 2016 turbotax,
when i loaded the 2017 turbotax it reads as 2016 turbotax … read more
Barbara
Barbara
Enrolled Agent, Paralegal
14,520 satisfied customers
I purchased Intuit Turbotax Deluxe disc version from Amazon.
I purchased Intuit Turbotax Deluxe disc version from Amazon. I loaded it on my MacBook Air with Mac OSW Sierra Version 10.12.4 operating system. Initially, I was unable to scrol or curser down to the … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
In TurboTax, I accidentally put something in "Foreign Earned
In TurboTax, I accidentally put something in "Foreign Earned Income and Exclusion" I can't seem to delete it. Kindly advise as to the best method… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
2,982 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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