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How can I purchase turbo tax as the app vs online? I've
how can I purchase turbo tax as the app vs online? I've always done our taxes by the app being downloaded on my computer I'm not finding that option.. … read more
Benjie
Benjie
Financial software
Bachelor's Degree
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My taxes continue to be rejected. My AGI is correct and I
My taxes continue to be rejected. My AGI is correct and I have verified my IRS PIN number with the IRS. However my pin is longer than the space provided on your forms … read more
Francisco
Francisco
Technical Support
Bachelor's Degree
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The e-filing of my daughter's federal and state income tax
The e-filing of my daughter's federal and state income tax returns have been rejected twice today. I think the issue may relate to her e-filing PIN, as opposed to her adjusted gross income from last y… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
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RECEIVED NOTIFICATION OF REJECTED FEDERAL TAX RETURN. ISSUE
RECEIVED NOTIFICATION OF REJECTED FEDERAL TAX RETURN. ISSUE IS INCORRECT AGI FOR 2019. AGI AS INTERRED IS CORRECT HOWEVER. NOW WHAT TO DO? … read more
Expert
Expert
Just finished my daughters tax with turbo tax premier. Filed
Second opinion] Just finished my daughters tax with turbo tax premier. Filed online and it was rejected. Both Federal and AZ State! Came back saying AGI was incorrect. I took the number off last years… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
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Filed fed return yesterday & received text today saying it
filed fed return yesterday & received text today saying it was rejected by IRS - turbotax IND-0312-04 says AGI from Last year or self select PIN from last year does not match IRS records - AGI is corr… read more
Expert
Expert
Electronic filing rejected due to AGI not matching with last
Electronic filing rejected due to AGI not matching with last year. Last years taxes were mailed in due to a separate issue. The IRS site keeps timing out when requesting a transcript for last years AG… read more
Expert
Expert
My aughters 2020 return has been rejected twice by turbotax
my aughters 2020 return has been rejected twice by turbotax or IRS. the AGI is correct. i dont have last years P I N. i need to cancel her return so she can let someone else do it. can you help me? … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
165 satisfied customers
I attempted to file electronically but was rejected. The
I attempted to file electronically but was rejected. The return is correct but there seems to be a problem with the filing process. Can you help me? … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
64 satisfied customers
I attempted to submit my taxes for 2 days. Neither went
Second opinion] I attempted to submit my taxes for 2 days. Neither went through. I lost count at the times. I had incorrect used the wrong AGI number. After fixing it after looking at my 1040 from las… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
188 satisfied customers
I submitted a return the payment with the IRS pending the
Second opinion] I submitted a return the payment with the IRS pending the form was rejected and now Turbo tax is asking me to make the same payment again after I corrected the retuirn when it is alrea… read more
Expert
Expert
Won't accept my AGI from last year. Turbo tax delux. 3 days
Won't accept my AGI from last year JA: What specific product are you working with? Customer: turbo tax delux JA: How long has this been going on with your computer? What have you tried so far? Custome… read more
Brian A
Brian A
Associate of Applied Science, Sound Technology
24 satisfied customers
Efile rejected on basis of incorrect 2018 AGI. Problem is
efile rejected on basis of incorrect 2018 AGI. Problem is AGI is correct and was entered by turbotax program! Perhaps (?) due to your using my tax ID in lieu of that of my deceased spouse???? What do … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
154 satisfied customers
My e-filing was rejected because the AGI didn't match but
My e-filing was rejected because the AGI didn't match but the AGI I entered is the same as reported from the IRS site. I entered 0 as suggested by the forum and then my taxes were rejected because I d… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
154 satisfied customers
I have been using Turbo Tax since 2012 and have never had a
I have been using Turbo Tax since 2012 and have never had a problem efiling until I did my granddaughters taxes. She is a full-time college student and she has used Turbo Tax since 2014. In 2017 she u… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
26 satisfied customers
My federal return via Turbo Tax is being rejected because no
My federal return via Turbo Tax is being rejected because no AGI was put down for my spouse. She does not work. We are married filing jointly. And while doing my taxes it would not allow me to continu… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
188 satisfied customers
My turbo federal tax form is rejected.they want my AGI from
my turbo federal tax form is rejected.they want my AGI from 2017 on form 1040A line 21. that is what i put and they are rejecting it … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
165 satisfied customers
I just realized that my Turbo Tax filing which was
good afternoon, I just realized that my Turbo Tax filing which was completed, or so I thought, was rejected. Said my AGI from last year is not correct. How do I correct this? Please … read more
Expert
Expert
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