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My 2019 tax has been rejected because of AGI problems. I
my 2019 tax has been rejected because of AGI problems. I contacted IRS.. They say no return was filed for 2018. both were filed with Turbo Tax. Can you check on this? … read more
Robert H
Robert H
Bachelor of Science
1,252 satisfied customers
My e-filing was rejected because the AGI didn't match but
My e-filing was rejected because the AGI didn't match but the AGI I entered is the same as reported from the IRS site. I entered 0 as suggested by the forum and then my taxes were rejected because I d… read more
Robert H
Robert H
Bachelor of Science
1,252 satisfied customers
I received an e-mail from Turbotax that my e-file return was
I received an e-mail from Turbotax that my e-file return was rejected with this note" What happened F1099R-502-02 - The Payer Federal Id Number entered does not match what the IRS has in its records. … read more
Robert H
Robert H
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1,252 satisfied customers
I tried to electronically file my correct federal return 8
I tried to electronically file my correct federal return 8 times and it was rejected 8 times. My … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
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Did my taxes with turbotax and I keep getting rejected by
did my taxes with turbotax and I keep getting rejected by irs saying the AGI is wrong from 2018 but its what they have also. what do I do … read more
AnserGuy81
AnserGuy81
Support Technician
23,434 satisfied customers
I have been using Turbo Tax since 2012 and have never had a
I have been using Turbo Tax since 2012 and have never had a problem efiling until I did my granddaughters taxes. She is a full-time college student and she has used Turbo Tax since 2014. In 2017 she u… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
15 satisfied customers
I am having trouble with e file. I have fiel the return 8
I have fiel the return 8 times and 8 times it has been rejected. Today I called the IRS and they spent an hour with me trying to get it filed and it was rejected for the 8th time. It keeps asking for my wifes AGI for 2018, we have always filed jointly, she passed away in May of 2019 and they want her AGI for 2018 IRS said to contact Turbo tax to see if all form for 1040-SR have been updated. … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
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MS Electrical Engineering
11 satisfied customers
Return being rejected as AGI or PIN for deceased spouse is
Return being rejected as AGI or PIN for deceased spouse is incorrect … read more
Robert H
Robert H
Bachelor of Science
1,252 satisfied customers
Return rejected due to no pin...what do i use when filing
return rejected due to no pin...what do i use when filing electronically for 2018 … read more
Expert
Expert
My electronic federal filing was rejected because the PIN
My electronic federal filing was rejected because the PIN was different from last year's. I do not know how to resolve this. … read more
Tax.appeal.168
Tax.appeal.168
Principal
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Efile rejected due prior year agi or pin I want to change
efile rejected due prior year agi or pin I want to change that but tax act doesn't give me the option … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
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My federal return via Turbo Tax is being rejected because no
My federal return via Turbo Tax is being rejected because no AGI was put down for my spouse. She does not work. We are married filing jointly. And while doing my taxes it would not allow me to continu… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
53 satisfied customers
How can I access my 2018 return that was rejected by IRS. I
How can I access my 2018 return that was rejected by IRS. I had to go in an access my 2017 return to get my AGI, now it does not show or allow me access to my 2018 return for correction. … read more
Lev
Lev
Retired
Bachelor's Degree Equivalent
33,938 satisfied customers
My filed return has been rejected several times due to AGI,
My filed return has been rejected several times due to AGI, pin identity issues. … read more
Expert
Expert
Pearl. I'm trying to file my return with TaxACT Freelance
hi, Pearl. I'm trying to file my return with TaxACT Freelance 2017 and keep getting an error IND-031-04. BUT I do have the correct AGI according to my 2016 tax return, also with TaxACT. I was wonderin… read more
Harry
Harry
17 satisfied customers
My e-file was rejected, AGI from 2015 incorrect, I
My e-file was rejected, AGI from 2015 incorrect, I requested … read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
5,579 satisfied customers
I did not file a 2014 return..I have been trying to file my
I did not file a 2014 return..I have been trying to file my 2015 taxes but has been rejected 2 times..my notice says rejected because info does not match info in the IRS database: prior year AGI, prio… read more
Barbara
Barbara
Enrolled Agent, Paralegal
12,851 satisfied customers
O.K., just lost contact so I will resubmit. Computer infected
O.K., just lost contact so I will resubmit. Computer infected with DOJ virus, friend/tech able to remove virus and malware & restore most of computer files. 2012 TurboTax file will not open, shows pro… read more
Expert
Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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