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I have bought Turbo Tax 2019, downloaded the program but it
I have bought Turbo Tax 2019, downloaded the program but it will not open. I have had Turbo Tax since 2013, and those files will not open as well. How do I get the Turbo Tax 2019 program to open from … read more
Robert H
Robert H
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I need my AGI for 2018 taxes so I can finish doing my 2019 taxes which i have already paid for. I filed with turbo tax premier cd last year and my computer is not working. … read more
Aaron B
Aaron B
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I started my 2019 taxes in Premier and it asked me if I
I started my 2019 taxes in Premier and it asked me if I wanted to bring in last year's return. I said yes and pointed it toward the only 2019 file I have, which is a pdf. Then it took me through the e… read more
Joseph Newman
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purchased box for 2019, but purchased on-line for 2018. How do I import 2018 online data into my new 2019 … read more
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After I updated my computer in Dec.2019 after an update from Dell. I could not get into my computer to come back on. After paying them to reload my computer with my programs and fix the problem, they … read more
Your Solution
Your Solution
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I just completed our 2018 turbo tax but became aware that I
I just completed our 2018 turbo tax but became aware that I can't find our last year's Turbo Tax so that we can get our AGI. We have used your product for many years so if you could check that out, we… read more
Expert
Expert
I've entered my income, and Turbo Tax isa telling me I have
I've entered my income, and Turbo Tax isa telling me I have a $108000 refund coming! … read more
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Can I (you) automatically transfer my W2, 1099R, etc. (my
can I (you) automatically transfer my W2, 1099R, etc . (my financial data) to my turbo tax software for 2018 which is already loaded on my computer? … read more
Expert
Expert
I've been trying to transmit my tax return on Turbotax
Hi.....I've been trying to transmit my tax return on Turbotax Premier. I am using a Mac, installed software on MacBook pro. I have reinstalled the software as well … read more
cvd4311
cvd4311
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I need to talk to a tech as my turbo tax will no transfer
I need to talk to a tech as my turbo tax will no transfer last years data to 2017 … read more
Robert M.
Robert M.
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When i loaded the 2017 turbotax it reads as 2016 turbotax,
when i loaded the 2017 turbotax it reads as 2016 turbotax … read more
Barbara
Barbara
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I can not get the turbotax program to load on my computer.
I can not get the turbotax program to load on my computer. Have followed the directions on the back of the box but do not get the step where it says to double click the setup.exe file because that set… read more
Jeremy
Jeremy
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I have done my Turbo Tax for the past 6 years on a PC. I put
I have done my Turbo Tax for the past 6 years on a PC. I put the past year's file on a thumb drive and loaded them on to my MacBook Pro but I can't they won't open and my Turbo Tax Premier 2012 does n… read more
Richard
Richard
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I have a MacBook pro. I have just installed a Turbo Tax disc..
I have a MacBook pro. I have just installed a Turbo Tax disc.. When I open the program and begin taxes, it sound like the disc is running while I work. Do I leave t after the disc in or remove it usin… read more
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Hi there, How do I download Quickbooks Pro12 onto my MacBook
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Dave the Computer Guy
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TaxVince
TaxVince
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I bought a new computer and I am trying to transfer all my
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Robert M.
Robert M.
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Several days ago my 3 year old MacBook Pro died. In order to
Several days ago my 3 year old MacBook Pro died. In order to run a QuickBooks window program I had to subscribe to VMware. I purchased a new MacBook Pro from Best Buy and their Geek Squad transferred … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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