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My 2019 tax has been rejected because of AGI problems. I
my 2019 tax has been rejected because of AGI problems. I contacted IRS.. They say no return was filed for 2018. both were filed with Turbo Tax. Can you check on this? … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
30 satisfied customers
Upload of 2018 turbo tax file to 2019 can not do. Online. I
I am on an MacBook Pro. and I saved my 2018 file direct from Turbotax and your program seem to not have automatically loaded my 2018 information to 2019. Also your 2019 is asking for a pdf. My file as saved per above does not end in pdf. I am not much of a computer person.… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
30 satisfied customers
I need my AGI for 2018 taxes so I can finish doing my 2019
I need my AGI for 2018 taxes so I can finish doing my 2019 taxes which i have already paid for. I filed with turbo tax premier cd last year and my computer is not working. … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
3,400 satisfied customers
I didn't complete my 2018 taxes! How can I get them done
I didn't complete my 2018 taxes! How can I get them done using turbotax? … read more
John - Tech Expert
John - Tech Expert
Quickbooks Pro Certified
Computing Network Management and Design
52 satisfied customers
I started my 2019 taxes in Premier and it asked me if I
I started my 2019 taxes in Premier and it asked me if I wanted to bring in last year's return. I said yes and pointed it toward the only 2019 file I have, which is a pdf. Then it took me through the e… read more
Joseph Newman
Joseph Newman
Computer Science
11 satisfied customers
I got a message that they questioned my taxes because they
I got a message that they questioned my taxes because they think I am using a different computer. My computer crashed and not all can back on including my 2018 Taxes. I have a verification code 143759… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
15 satisfied customers
I started filing taxes for 2018 for my deceased husband in
I started filing taxes for 2018 for my deceased husband in April 2019 but turbo tax doesn't recognize me for signin in … read more
Alex Royce
Alex Royce
26 satisfied customers
After I updated my computer in Dec.2019 after an update from
After I updated my computer in Dec.2019 after an update from Dell. I could not get into my computer to come back on. After paying them to reload my computer with my programs and fix the problem, they … read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
40 satisfied customers
I filed my income taxes with Turbo Tax last year (2018
I filed my income taxes with Turbo Tax last year (2018 taxes), and just got a letter from CRA that I did not file. One person told me I mustn't have filed, and another told me they were having problem… read more
Expert
Expert
I filed my 2018 w/Turbo Tax and I need to make another copy.
I filed my 2018 w/Turbo Tax and I need to make another copy. When I try to open file a pop-up comes up saying the Sate needs to be downloaded, when I do it and try to open file the pop-up comes up aga… read more
John - Tech Expert
John - Tech Expert
Quickbooks Pro Certified
Computing Network Management and Design
52 satisfied customers
I am working with my turbo tax 2018 and have gotten an error
I am working with my turbo tax 2018 and have gotten an error code tt403, what can I do to fix this … read more
John - Tech Expert
John - Tech Expert
Quickbooks Pro Certified
Computing Network Management and Design
52 satisfied customers
My taxes Fed and MI State) were submitted by me through
My taxes Fed and MI State) were submitted by me through Turbo Tax for years 2017 and 2018. Both were accepted by the two taxing authorities given above. But both years taxes prepared by Turbo Tax incl… read more
Harry
Harry
17 satisfied customers
I did income tax 2018 yesterday eve ( 11 March 2018 ) & then
Hello Robert. I did income tax 2018 yesterday eve ( 11 March 2018 ) & then got out. Called Revenue Canada to-day & they say they got mine, but, not my spouse. For some reason I thought I was doing bot… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,221 satisfied customers
My income and expenses are virtually the same for 2017 and
My income and expenses are virtually the same for 2017 and 2018 only in 2017 I got $841 back in 2018 I owe almost $9,000. I am shocked. From what I can tell what was disallowed this year was my Mortga… read more
Carter McBride
Carter McBride
LLM
4,335 satisfied customers
I just completed our 2018 turbo tax but became aware that I
I just completed our 2018 turbo tax but became aware that I can't find our last year's Turbo Tax so that we can get our AGI. We have used your product for many years so if you could check that out, we… read more
Expert
Expert
I HAVE BEEN A ATURBO TAX USER FOR SEVERAL YEARS. LAST WEEK
I HAVE BEEN A ATURBO TAX USER FOR SEVERAL YEARS. LAST WEEK WHEN I WANED TO DOWNLOAD 2018 DELUXE, IT DID NOT RECOGNIZE MY ID. I WOULD LIKE TO START THIS WEEKEND TO COMPLETE SEVERAL TAX RETURNS FOR MY F… read more
Expert
Expert
I had a Q about turbo tax, desktop, yes, no it is a Q about
i had a Q about turbo tax JA: What kind of computer do you have? Customer: desktop JA: Have you installed any updates recently? Customer: yes JA: Anything else you want the computer expert to know bef… read more
Barbara
Barbara
Enrolled Agent, Paralegal
12,851 satisfied customers
I have two turbo-tax programs for 2010.All the files are on
I have two turbo-tax programs for 2010.All the files are on two computers and some clients are requesting a copy.Turbo tax is telling me i need to re-install the programs in order to do this. my probl… read more
Expert
Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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