Financial Software

Financial software questions? Ask IT support for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Financial Software Questions
I am having trouble with e file. I have fiel the return 8
I have fiel the return 8 times and 8 times it has been rejected. Today I called the IRS and they spent an hour with me trying to get it filed and it was rejected for the 8th time. It keeps asking for my wifes AGI for 2018, we have always filed jointly, she passed away in May of 2019 and they want her AGI for 2018 IRS said to contact Turbo tax to see if all form for 1040-SR have been updated. … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
7 satisfied customers
Return rejected due to no pin...what do i use when filing
return rejected due to no pin...what do i use when filing electronically for 2018 … read more
Expert
Expert
I NEED 2017 agi. I called your phone number. This all i need
I NEED 2017 agi JA: What have you tried so far? Customer: I called your phone number JA: Anything else you want the Financial Software Technician to know before I connect you? Customer: no, this all i… read more
Expert
Expert
I've been trying to finish my taxes. but can't find my agi
i've been trying to finish my taxes. but can't find my agi to file with … read more
Expert
Expert
I filled my taxes last year with turbo tax....but it was a
I filled my taxes last year with turbo tax....but it was a different email that i no longer have....i need an Agi from last year. … read more
Alex Royce
Alex Royce
26 satisfied customers
I for whatever reason forgot to print my taxes last year and
hello, I for whatever reason forgot to print my taxes last year and am in need of my AGI … read more
DK_CPA
DK_CPA
CPA
Master of Science in Accounting & Taxationb
1,625 satisfied customers
I just completed our 2018 turbo tax but became aware that I
I just completed our 2018 turbo tax but became aware that I can't find our last year's Turbo Tax so that we can get our AGI. We have used your product for many years so if you could check that out, we… read more
Expert
Expert
How can I access my 2018 return that was rejected by IRS. I
How can I access my 2018 return that was rejected by IRS. I had to go in an access my 2017 return to get my AGI, now it does not show or allow me access to my 2018 return for correction. … read more
Lev
Lev
Retired
Bachelor's Degree Equivalent
33,063 satisfied customers
How do I print last year's (2016) refund. I need to retrieve
How do I print last year's (2016) refund. I need to retrieve the AGI amount. Thanks. … read more
Arthur Rubin
Arthur Rubin
Doctoral Degree
1,312 satisfied customers
I just realized that my Turbo Tax filing which was
good afternoon, I just realized that my Turbo Tax filing which was completed, or so I thought, was rejected. Said my AGI from last year is not correct. How do I correct this? Please … read more
Expert
Expert
I recieved an email stating i need to fix my turbo tax on
I recieved an email stating i need to fix my turbo tax on line. However turgo tax said i should mail my tax returns as it was refused twice. … read more
Robert M.
Robert M.
Consultant
9,933 satisfied customers
My federal return efile is being rejected by the IRS because
My federal return efile is being rejected by the IRS because my 2016 PIN or Prior year AGI are incorrect. I have verified by AGI to be correct using IRS transcript request but why am I still getting r… read more
Expert
Expert
I just received an email saying my e-file was rejected due
Hi there I just received an email saying my e-file was rejected due to the wrong amount of my AGI i am not able to access my account to go back to filing to correct this error. It still says I am fini… read more
Robert M.
Robert M.
Consultant
9,933 satisfied customers
I need my agi for 2015, I filed with turbo tax last year but
I filed with turbo tax last year but with a different account … read more
Marcia Mitrano
Marcia Mitrano
MBA
62 satisfied customers
I am trying to e-file my tax return, but need my AGI from
Hello, I am trying to e-file my tax return, but need my AGI from 2015.I filed with Tax Act, but didn't print a copy of my return. Can you can assist me? I have been having difficulty with the email ad… read more
Brian Michels
Brian Michels
Partner, CPA
Bachelors of Business Administration
199 satisfied customers
My e-file was rejected, AGI from 2015 incorrect, I
My e-file was rejected, AGI from 2015 incorrect, I requested … read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
5,291 satisfied customers
My forms where rejected. can talk to someone on the phone?
My forms where rejected. can talk to someone on the phone? … read more
Barbara
Barbara
Enrolled Agent, Paralegal
11,871 satisfied customers
why cant I bring up my 2011 tax return? It says its creating
why can't I bring up my 2011 tax return? It says its creating a secure site and then stops.… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
2,693 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

9,933 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

MrComputer2010

MrComputer2010

Computer Expert Support for Softwar

16 satisfied customers

15+ Years Working with Computers and Software

Wes

Wes

Consultant

79 satisfied customers

Consultant

John - Tech Expert

John - Tech Expert

Quickbooks Pro Certified

48 satisfied customers

IT Professional

Amarnath Sikdar

Amarnath Sikdar

Sr. Solutions Engineer- Level 2

27 satisfied customers

L2 - Technical support at Zimplistic India Pvt Ltd

Alex Royce

Alex Royce

26 satisfied customers

Technical Consultant at Prism

Shiva

Shiva

25 satisfied customers

Team Leader at Zeto

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x