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My efiling is rejected because the taxpayers 2019 AGI or
My efiling is rejected because the taxpayers 2019 AGI or self-selected PIN is incorrect. The AGI is correct because I always use Turbo Tax; however I did Not exile for 2019 … read more
Stuart Williams
Stuart Williams
computer science
I tried efile but rejected with IND-031-04. I login to my
I tried efile but rejected with IND-031-04. I login to my IRS account, my 2019 AGI number is ***** … read more
Expert
Expert
My turbo tax has the incorrect version of form 4684. It's
My turbo tax has the incorrect version of form 4684 … read more
Expert
Expert
Turbo Tax will not allow me to file my completed returns. I
turbo Tax will not allow me to file my completed returns … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
8,360 satisfied customers
I tried to efile but my return was rejected because it said
I tried to efile but my return was rejected because it said my 2019 AGI did not match IRS records even though I used the AGI that was in 2019 turbotax file. I checked my paper return (which I used in … read more
JustinTimeTech
JustinTimeTech
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I used turbo tax for 2019 but I can't get them to pull up on
Hi i used turbo tax for 2019 but I can't get them to pull up on my computer. When I pull my 2019 taxes it gives me an error is there any way it can be restored … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,260 satisfied customers
I need to talk to a live person - not chat. My daughter in
My daughter in laws taxes were rejected by IRS because her AGI for last year was incorrect. I double checked it and it was absolutely correct. I prepare her taxes every year with Turbo Tax Deluxe. She filed last years taxes in January of this year. She didn't owe - got several thousand back. I've entered the correct AGI for last year and resubmitted twice and been rejected both times. … read more
Rafi
Rafi
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Bachelor's Degree
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Efile rejected on basis of incorrect 2018 AGI. Problem is
efile rejected on basis of incorrect 2018 AGI. Problem is AGI is correct and was entered by turbotax program! Perhaps (?) due to your using my tax ID in lieu of that of my deceased spouse???? What do … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
154 satisfied customers
My federal return via Turbo Tax is being rejected because no
My federal return via Turbo Tax is being rejected because no AGI was put down for my spouse. She does not work. We are married filing jointly. And while doing my taxes it would not allow me to continu… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
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You did my taxes for 2017 but I just got a letter from the
you did my taxes for 2017 but I just got a letter from the Dept. of the Treasury saying they didn't get me return. they did give me a credit for $151.00 that I paid. Now they want me to mail a newly-s… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,260 satisfied customers
My filed return has been rejected several times due to AGI,
My filed return has been rejected several times due to AGI, pin identity issues. … read more
Expert
Expert
I recieved an email stating i need to fix my turbo tax on
I recieved an email stating i need to fix my turbo tax on line. However turgo tax said i should mail my tax returns as it was refused twice. … read more
Robert M.
Robert M.
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Bachelor's Degree
3,260 satisfied customers
My federal return efile is being rejected by the IRS because
My federal return efile is being rejected by the IRS because my 2016 PIN or Prior year AGI are incorrect. I have verified by AGI to be correct using IRS transcript request but why am I still getting r… read more
Expert
Expert
When I start TurboTax I get an error saying that TurboTax
When I start TurboTax I get an error saying that TurboTax has stopped working and the program gets shut down. I am using Windows Pro, I removed and reinstalled tURBOTAX AND REPAIRED the Microsoft Net … read more
Expert
Expert
When will turbo tax be sent for download to my computer?
When will turbo tax be sent for download to my computer? … read more
Robert M.
Robert M.
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Bachelor's Degree
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My e-file was rejected, AGI from 2015 incorrect, I
My e-file was rejected, AGI from 2015 incorrect, I requested … read more
Dr. Fiona Chen
Dr. Fiona Chen
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When we got our Quicken 2014, our granddaughter used her
When we got our Quicken 2014, our granddaughter used her credit card to buy it and have it installed on our computer. How can we get the 2014 version to come up. It looks like Quicken just wants to se… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,260 satisfied customers
O.K., just lost contact so I will resubmit. Computer infected
O.K., just lost contact so I will resubmit. Computer infected with DOJ virus, friend/tech able to remove virus and malware & restore most of computer files. 2012 TurboTax file will not open, shows pro… read more
Expert
Expert
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