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Did my taxes with turbotax and I keep getting rejected by
did my taxes with turbotax and I keep getting rejected by irs saying the AGI is wrong from 2018 but its what they have also. what do I do … read more
AnserGuy81
AnserGuy81
Support Technician
22,958 satisfied customers
I am having trouble with e file. I have fiel the return 8
I have fiel the return 8 times and 8 times it has been rejected. Today I called the IRS and they spent an hour with me trying to get it filed and it was rejected for the 8th time. It keeps asking for my wifes AGI for 2018, we have always filed jointly, she passed away in May of 2019 and they want her AGI for 2018 IRS said to contact Turbo tax to see if all form for 1040-SR have been updated. … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
7 satisfied customers
I started filing taxes for 2018 for my deceased husband in
I started filing taxes for 2018 for my deceased husband in April 2019 but turbo tax doesn't recognize me for signin in … read more
Alex Royce
Alex Royce
26 satisfied customers
I did my mom's Mich state Property Tax Credit form about 3
I did my mom's Mich state Property Tax Credit form about 3 weeks ago but when I tried to refile … read more
Expert
Expert
I think I must have used a different user ID last year than
I think I must have used a different user ID last year than I had used previous years. My account under username herbcoston says I did not use Turbotax in 2017, but I did use it. Now I cannot download… read more
Expert
Expert
Turbotax won't accept my credit card so I can file my taxes.
turbotax won't accept my credit card so I can file my taxes. … read more
Expert
Expert
We filed our tax returns for 2018 and have received a letter
we filed our tax returns for 2018 and have received a letter from the irs stating we didn't include the for 8962. When we went to the tax returns we see there is no form 8962, … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,220 satisfied customers
My federal return via Turbo Tax is being rejected because no
My federal return via Turbo Tax is being rejected because no AGI was put down for my spouse. She does not work. We are married filing jointly. And while doing my taxes it would not allow me to continu… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
40 satisfied customers
I guaranteed a student loan for my grandson with sallie mae
I guaranteed a student loan for my grandson with sallie mae which I paid off for him this year. He received a 1098e which I want to file with my turbo tax for 2018 since I paid over $65,000 to close o… read more
Carter McBride
Carter McBride
LLM
3,824 satisfied customers
How can I access my 2018 return that was rejected by IRS. I
How can I access my 2018 return that was rejected by IRS. I had to go in an access my 2017 return to get my AGI, now it does not show or allow me access to my 2018 return for correction. … read more
Lev
Lev
Retired
Bachelor's Degree Equivalent
33,079 satisfied customers
I am attempting to do my taxes online with you. Can I use my
I am attempting to do my taxes online with you. Can I use my 2016 pin for 2018 taxes? Would it have been the same for my 2017 I completed? I do not have 2017 return. What are the pin numbers in that l… read more
Carter McBride
Carter McBride
LLM
3,824 satisfied customers
Turbo tax calculates the AGI correctly but does not compute
Turbo tax calculates the AGI correctly but does not compute correct tax. … read more
ABC Accounting Group
ABC Accounting Group
Bachelor's Degree
955 satisfied customers
Turbo. Turbo Tax was not able to e fax my state tax forms,
Turbo Tax was not able to e fax my state tax forms, but didn't't inform me of that until after I had given my credit card information. How do I get that charge cancelled? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,220 satisfied customers
I don't know how to find my AGI for 2014, and I must file
I don't know how to find my AGI for 2014, and I must file 2015 today! I've done my taxes with TurboTax for several years. Can't TurboTax show me the answer?… read more
Barbara
Barbara
Enrolled Agent, Paralegal
11,888 satisfied customers
My wife is a US citizen but has been a resident of Canada for
My wife is a US citizen but has been a resident of Canada for 23 years. She is going to file her US tax returns for the last three years under the new IRS amnesty program for low-compliance risk taxpa… read more
financeguru2
financeguru2
Master's Degree
38 satisfied customers
I signed into my intuit account and paid for a turbotax upgrade
I signed into my intuit account and paid for a turbotax upgrade and now I was attempting to get into my account to download the software and it is not recognizing my user id and password. Please help … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
Our return has been rejected twice by IRS for a problem with
Our return has been rejected twice by IRS for a problem with the agi. The first timeI entered the same # XXXXX both my husband and I. I then went to the IRS to get a new number and they said I didn't … read more
JKCPA
JKCPA
Certified Public Accountant (CPA)
Bachelor's Degree
1,796 satisfied customers
My returns have been rejected twice for lack of an address
My returns have been rejected twice for lack of an address on the W-2 but when I check it the address is on the online w-2. I really need to talk to someone now rather than we all talk when I have to … read more
Robert M.
Robert M.
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Bachelor's Degree
3,220 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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