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I am having trouble with e file. I have fiel the return 8
I have fiel the return 8 times and 8 times it has been rejected. Today I called the IRS and they spent an hour with me trying to get it filed and it was rejected for the 8th time. It keeps asking for my wifes AGI for 2018, we have always filed jointly, she passed away in May of 2019 and they want her AGI for 2018 IRS said to contact Turbo tax to see if all form for 1040-SR have been updated. … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
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I am running Turbo Tax Premier and Business 2019 on a
I am running Turbo Tax Premier and Business 2019 on a Windiws 10 system. The Updater freezes. for both software packages. … read more
Alex Royce
Alex Royce
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I tried to access my current tax file for 2018, after
I tried to access my current tax file for 2018, after downloading the updates, Icontinued to my file, whe it continued to my file, there was nothing to see all my work or the last 3m0nths was gone. af… read more
Expert
Expert
I have to do an estate tax filing this year. The premium
I have to do an estate tax filing this year. The premium package doesn't offer this and says it must be a business return. I have never done one online. Please get me more info on the business package… read more
Harry
Harry
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I am having trouble with turbo tax. I have talked to them
I am having trouble with turbo tax. I have talked to them but they are unable to help me because I can't even open my return. When I try to open my return it says it has the wrong year or some other i… read more
Expert
Expert
I am having problem with remembering my password and would
I am having problem with remembering my password ***** would just like to see if I can get a recall or just get a new password. That is all I am asking for can you help me. Donald G. LeCompte … read more
Expert
Expert
Trouble remembering user id. Hp. Trying to log into account
trying to log into account this morning forgot user id got to security questions but forgot which pet we used is there another sec question … read more
Expert
Expert
I need to talk to a tech as my turbo tax will no transfer
I need to talk to a tech as my turbo tax will no transfer last years data to 2017 … read more
Robert M.
Robert M.
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Bachelor's Degree
3,220 satisfied customers
I cannot sign on to Sage 50 - forgotten my password. Sage 50
I cannot sign on to Sage 50 - forgotten my password … read more
Expert
Expert
I used tax act last year. Having trouble logging in. I have
I used tax act last year. Having trouble logging in. I have a new email of***@******.***. My old email was***@******.***. My user ID is gypsygirl1. My name is*****: The Financial Software Technician w… read more
Richard
Richard
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IT Manager, Consultant
799 satisfied customers
Having trouble opening 2016 Turbotax on an iMac. I've tried
Having trouble opening 2016 Turbotax on an iMac. I've tried a second Turbotax 2016 ands encountered similar problem. I have also tried a download version and that too didn't work. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,220 satisfied customers
I have turbotax installed on my computer. When I logon to
I have turbotax installed on my computer. When I logon to it, it informs me that an update is available. When I try to get the update I get an error message TT3015. Can you help me. … read more
Expert
Expert
I had to change my email address that I used to set up my
I had to change my email address that I used to set up my account and e file my taxes but I no longer have any access to that email address. what can I do?… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
5,314 satisfied customers
Quicken has frozen my computer at an "update" session in one
Quicken has frozen my computer at an "update" session in one of my checking accounts.(Quicken 2012 Deluxe) Turning the computer off doesn't let quicken restart, just goes back to the frozen screen. ( … read more
Robert M.
Robert M.
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Bachelor's Degree
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I lost the year of 2011 and the first 5 months of 2012. I
I lost the year of 2011 and the first 5 months of 2012. I was unable to pull up these transactions and believed it had something to do with updating the software, I had been using 2010, but no one see… read more
Robert M.
Robert M.
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Bachelor's Degree
3,220 satisfied customers
I have Quicken 2012 Premier and Bank of America accounts. This
I have Quicken 2012 Premier and Bank of America accounts. This month I keep getting to B/A notices re update of their system and instructions on updating my Quicken info or something. I have tried to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
I bought 2011 sage peachtree comp. accounting upgrade and 2011
I bought 2011 sage peachtree comp. accounting upgrade and 2011 sage peachtree simple payroll tax updates on 1-3-11 and have not received my updates.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,220 satisfied customers
I cannot get password reset because neither my old email [email protected]
I cannot get password XXXXX because neither my old email:[email protected] nor new email [email protected] is recognized ? Just recd letter in mail from Customer Support noting this for security reasons can… read more
Expert
Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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