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We installed QuickBooks Pro 2019 on our laptop and on our
We installed QuickBooks Pro 2019 on our laptop and on our PC. We have downloaded our accountant's .qbb backup files. BUT, when we try to save the .qbb to the QB Pro2019 it does not show up in the drop… read more
Jim Aloye
Jim Aloye
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I updated to macOS Catalina but still cannot open quick
I updated to macOS Catalina but still cannot open quick books … read more
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When installing QuickBooks 2019 I get an error: MSI returned
When installing QuickBooks 2019 I get an error: MSI returned 1625 on windows 10 computer … read more
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Our current PC is becoming unreliable and we have a new
Our current PC is becoming unreliable and we have a new system we want to copy QuickBooks onto. I have the original packaging and disk but no where is there any product key or other numbers to be foun… read more
Expert
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I am going through a divorce and had to hire a forensic
I am going through a divorce and had to hire a forensic accountant. After looking at my husbands QuickBooks audit trail it appears that this is not his actual QuickBooks but rather one made especially… read more
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John - Tech Expert
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Our business has used QB for years, we were recently the
Our business has used QB for years, we were recently the victim of a robbery and our computers were all taken. We have purchased a new PC and I have installed QB Pro 2017. I have a June 5 backup on a flash drive that I'm trying to use to restore our company files, but I'm having trouble! … read more
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Uran
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I'm trying to download Quickbooks. I had it on my desktop
I'm trying to download Quickbooks. I had it on my desktop and deleted it so I could put it on my new computer. I'm getting an error that starts the file is locked … read more
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I have Quick Books Pro 2010, can't open after an update,
I have Quick Books Pro 2010, can't open after an update, opens to password ***** after entering password ***** times out and window opens "Can not open Microsoft looking for solution. … read more
Richard
Richard
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Quickbooks Pro 2015 - desktop version i have 2 usernames.
Quickbooks Pro 2015 - desktop version i have 2 usernames. the original file is in computer A. in computer B, when i attach a file to the transaction, i very often see this message as in the picture. d… read more
Robert M.
Robert M.
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I have Quickbooks Pro 2012 installed. Yesterday when I tried
I have Quickbooks Pro 2012 installed. Yesterday when I tried to open it, it began to load like usual but then disappeared. I noticed that when the mouse sat on the file it said "Quickbooks Pro 2009" (… read more
PDtax
PDtax
Owner
Master's Degree
4,888 satisfied customers
My stand alone PC running W7 and QB2010 Pro suffered a hard
My stand alone PC running W7 and QB2010 Pro suffered a hard drive failure. I have replaced the hard drive, loaded W7 and QB2010 Pro from the original CD. The new installation will not open a company b… read more
PDtax
PDtax
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Master's Degree
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Hi, I got an error when starting QuickBooks Pro 2005. After
Hi, I got an error when starting QuickBooks Pro 2005. After I double click the QuickBooks icon, I got: ------------------------------------------------------ QuickBooks has recently downloaded a softw… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,219 satisfied customers
Two questions 1) I discovered today that I set up my opening
Two questions: 1) I discovered today that I set up my opening balance sheet incorrectly back in March/April 2010. How can I go back and correct the entries? 2) My Quickbooks (Pro 2011) has been slight… read more
Bridget Martin
Bridget Martin
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Bachelor's Degree
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I have Quickbooks Basic 2000 on my old PC. I have a new HP
I have Quickbooks Basic 2000 on my old PC. I have a new HP WIN 7 PC that I want to install Quickbooks Pro 2011. And I want to also transfer over all my old QB data. In reading the install guide, I thi… read more
Doug Millington
Doug Millington
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I have a client running Quickbooks Pro 2009 on a Windows 7
I have a client running Quickbooks Pro 2009 on a Windows 7 64 bit PC with Outlook 2007. We have tried everything I can think of to get Quickbooks Sync to work. No matter what I try the tool bar for sy… read more
Doug Millington
Doug Millington
Certified Public Accountant
Bachelor's Degree
268 satisfied customers
I had quickbooks 2009/2010 previously installed on my pc, I
I had quickbooks 2009/2010 previously installed on my pc, I downloaded and installed 2011 when I opened 2011 and half my entries are not there, Example my hst file had a balance of approx 38,200 and n… read more
Bridget Martin
Bridget Martin
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i have quickbooks pro 2004 installed on my desktop. I have
i have quickbooks pro 2004 installed on my desktop. I have been using this software for 6 years. The desktop is XP. If I load quickbooks pro 2011 on my laptop which uses windows 7, will I be able to a… read more
Bridget Martin
Bridget Martin
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Bachelor's Degree
620 satisfied customers
Suddenly, about a week ago I am getting the pop-up window on
Suddenly, about a week ago I am getting the pop-up window on my laptop for Windows Installer. It occurs almost exclusively when I open Quickbooks. It will not go away after the program is installed an… read more
Freddy M.
Freddy M.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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