Financial Software

Financial software questions? Ask IT support for answers ASAP

Ask an Expert,
Get an Answer ASAP!

1. I would like to know how to pay for 2016 Turbo Tax

Customer Question
1. I would like...

1. I would like to know how to pay for 2016 Turbo Tax package. I used Turbo tax and was confused about the 1095 form. That was the last thing I needed.

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

ASUS , Windows 10

Accountant's Assistant: How long has this been going on with your computer? What have you tried so far?

I finished everythinng on the2016 return except the 1095 entry. Also in trying to pay for 2016 Turbo Tax, I ended up paying for 2017 Turbo as a self employed person, which I am not. First I would like to purchase a 2016 Turbo package.

Accountant's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just those two issues: purchasing 2016 tax package to complete my 2016 return. 2. I would like to see if part of the self return I paid for could be applied to the 2016 purchase. I hope its not too confusing.

Submitted: 20 days ago.Category: Financial Software
Show More
Show Less
Ask Your Own Financial Software Question
Answered in 2 hours by:
5/30/2018
Tech Support Rep: Andy4712, Accountant replied 20 days ago
Andy4712
Andy4712, Accountant
Category: Financial Software
Satisfied Customers: 725
Experience: Accountant working with financial software.
Verified

You can buy it here:

https://turbotax.intuit.com/personal-taxes/past-years-products/

Ask Your Own Financial Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support repLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy4712 Your Own Question
Andy4712
Andy4712
Andy4712, Accountant
Category: Financial Software
Satisfied Customers: 725
725 Satisfied Customers
Experience: Accountant working with financial software.

Andy4712 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Robert M.

Robert M.

Consultant

3,077 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

268 satisfied customers

Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

Advisor

175 satisfied customers

QuickBooks Pro Advisor

Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

153 satisfied customers

QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

Enrolled Agent

80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

< Previous | Next >

Related Financial Software Questions
I need to file 2015 1040. I want to file form 1040 for the
We had filed for an extension for 2015, but my husband became seriously ill and passed away in 2017 and the 1040 tax return did not get filed… read more
PDtax
PDtax
Owner
Master\u0027s Degree
1 satisfied customers
Trying to reinstall Quicken 17 on Windows 10 laptop.
Trying to reinstall Quicken 17 on Windows 10 laptop. Inserted disc it "ran" but cannot find anyway to bring it up. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
969 satisfied customers
I bought a new computer. Installed 2016 Quicken deluxe.
I bought a new computer. Installed 2016 Quicken deluxe. Cannot open it. It askes for ID and Password ***** mine will not work. When I click on "forgot id or password, it goes to a sales page. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,436 satisfied customers
Just bought Quicken 2018 with activation code, Can't seem to
Just bought Quicken 2018 with activation code, Can't seem to find where to type in activation code. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
As I enter my T5013 info I am asked for a country Code.Is
As I enter my T5013 info I am asked for a country Code.Is Canada # 2 or 3? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Just paid for qb 2018 how do I download. Software
just paid for qb 2018 how do I download JA: Are you using QuickBooks online? Or software installed on your computer? Customer: software JA: Anything else you want the Financial Software Technician to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,436 satisfied customers
I had several different passwords for my turbotax I don't
I had several different passwords for my turbotax I don't know which one was my user ID . My e-mail address is***@******.***. I have used turbotasx for the last 5 years. My security question what is y… read more
Harry
Harry
1,882 satisfied customers
My credit union is going through a system conversion and I'm
Good morning - My credit union is going through a system conversion and I'm trying to backup my quicken 2009. Unable to do this step … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,436 satisfied customers
I am using Quicken Delux 2018, 5.6.2, Mac OS 10.12.6. When I
I am using Quicken Delux 2018, 5.6.2, Mac OS 10.12.6. When I first downloaded my checking account, I wanted the file to run from Jan. 1, 2018. For some reason, the entries for January 2018 are missing… read more
Harry
Harry
1,882 satisfied customers
I am not a technical person, just old. I rec'd a
I am not a technical person, just old. I rec'd a "unrecoverable error" message from Q/B when I tried to login this morning. Code1997854498 … read more
Harry
Harry
1,882 satisfied customers
I am having an issue with a spreadsheet in Excel. It does
I am having an issue with a spreadsheet in Excel. It does not allow me to make changes as I have always done. … read more
Mr.Med
Mr.Med
1,139 satisfied customers
Quicken H & 2017-- I enter date/check #, amount and press
Quicken H & B 2017-- I enter date/check # , amount and press enter... will not work ? Help.. wrote checks , printed but not not show up in register,,, … read more
John Castle
John Castle
BSC in Computing Network Management and Design
43 satisfied customers
One of my accounts on quicken I can't bring up. HELP.
One of my accounts on quicken I can't bring up. HELP … read more
Harry
Harry
1,882 satisfied customers
I HAVE BEEN TRYING TO BUY QUICKEN DELUXE FOR WINDOWS FOR TWO
I HAVE BEEN TRYING TO BUY QUICKEN DELUXE FOR WINDOWS FOR TWO DAYS., NO LUCK. ***** ***** … read more
Satchi
Satchi
Bachelor\u0027s Degree
2,102 satisfied customers
I have lost the news for my portico stock at the end of my
I have lost the news for my portico stock at the end of my list of stock, it has been alway and now it gone please help … read more
Harry
Harry
1,882 satisfied customers
I bought quicken 2019 yesterday. When I try to install from
I bought quicken 2019 yesterday. When I try to install from quicken.com/setup, I receive an error message not enough space on my hard drive. … read more
Harry
Harry
1,882 satisfied customers
Cannot update Turbo tax error message T8808. Turbo tax
just now I tried to upgrade, but someone did change my harddrive, but id do not think that would affect it because I was able to use it before? … read more
Harry
Harry
1,882 satisfied customers
I have quicken 2018 and today the program will not open. Any
I have quicken 2018 and today the program will not open. Any idea how I can fix this issue. Or if I reinstall the program will I loose the data on my pC/ … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
429 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x