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Ol-297-a error when trying to update quicken files,
ol-297-a error when trying to update quicken files … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Quicken suddenly does not recognize Southern Company (SO).
Quicken suddenly does not recognize Southern Company (SO). Will not download prices and will not let me manually update!… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I deleted my Quicken 2013 account from my desktop because it
I deleted my Quicken 2013 account from my desktop because it was not loading. It would open but the minute I tried to record into it, it would freeze and only show the bottom half of screen. Had to cl… read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
Quicken has frozen my computer at an "update" session in one
Quicken has frozen my computer at an "update" session in one of my checking accounts.(Quicken 2012 Deluxe) Turning the computer off doesn't let quicken restart, just goes back to the frozen screen. ( … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
We are in Quicken Money. We have some common stocks in our
We are in Quicken Money. We have some common stocks in our portfolio that are not updating. There are the letters "est" in a column in front to the stock price. They are also in the money market and s… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
For some securities, not all, in a portfolio value, the number
For some securities, not all, in a portfolio value, the number of shares and the current price are shown correctly, but the extension (balance value) is not correct. How do I fix this?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Quicken09 Premier Windows XP not downloading quotes for General
Quicken'09 Premier Windows XP not downloading quotes for General Motors GM. GM showing up in security detail view, no price quote since June 11. GM gone from transaction drop down menu. Please advise … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I installed quicken 2012 last month and it has worked well
I installed quicken 2012 last month and it has worked well until today. When I tried to update my accounts it downloaded my brokerage and banking accounts successfully, but when it attempted to update… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
When I hit the "help" button, the program freezes. Why? Also,
When I hit the "help" button, the program freezes. Why? Also, I am trying to add an account I get the error message CC-501.… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
Bought a Quicken 2012 as a result of your previous answer.
Bought a Quicken 2012 as a result of your previous answer. Yesterday a new problem showed up. Starting at Home 3, when I attempt to recalculate Investment Total, Quicken locks up. I get a brief messag… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Since Nov 4, when I download current prices for my investment
Since Nov 4, when I download current prices for my investment securities, 5 of the many are not being updated at all. When I do a price history on these 5, the history is totally missing. I have tried… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
1. I went to One Step Update, made sure that the box to update
1. I went to One Step Update, made sure that the box to update quotes was checked and did the update. Nothing happened. By the way, in our Investment pofolio, for this specific mutual fund, there is n… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
My Fidelity Puritan investments (in two places on Home -3)
My Fidelity Puritan investments (in two places on Home -3) show 0 value. Not correct per Fidelity. They were $84,635 and $25,895 on September 30. Please adjust to today's values.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Had downloaded my financial info for August 2011. Half of
Had downloaded my financial info for August 2011. Half of my main IRA account did not show up on register although I was able to reconcile the account. Is this going to be an ongoing problem? Getting … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
For the past four days, I have been unable to to download stock
For the past four days, I have been unable to to download stock & mutual fund quotes into my Portfolio. When I click on Download Quotes, the quicken update window opens and indicates it requested, dow… read more
bbl242003
bbl242003
Federal
Master's Degree
182 satisfied customers
On my computer I have Quicken 2007, set up as a download system,
On my computer I have Quicken 2007, set up as a download system, the totals are incorrect and I have to manuely enter the enteries, but when I do the balances in the total column wont add or subtract,… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have been using Quicken since 1994 and I have been collecting
I have been using Quicken since 1994 and I have been collecting historical prices on my stock portfolio since that time. Now suddenly, yesterday, I find out I have lost all my historical price data pr… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have a large portfolio of individual stocks, mutual funds
I have a large portfolio of individual stocks, mutual funds and ETF's and the Quicken Program used to update the prices automatically. I was cleaning up my view on the investments (eliminating the "wa… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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