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I bought turbot tax Premier and it was defective. I spoke to…

Customer Question
I bought turbot tax...

I bought turbot tax Premier and it was defective. I spoke to a person who downloaded me a new one. When I went to retrieve it I couldn't remember my password. Set up a new password ***** now it just wants me to buy another one.

Accountant's Assistant: What Operating System (OS) are you running on your computer or device?

Windows 10

Accountant's Assistant: When did you last update your Premier?

I have not updated as I can't get into it.

Submitted: 4 months ago.Category: Financial Software
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Answered in 1 day by:
4/9/2018
Tech Support Rep: Richard, Financial Specialist replied 4 months ago
Richard
Richard, Financial Specialist
Category: Financial Software
Satisfied Customers: 47,537
Experience: IT professional, resolving issues with financial programs.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When you now try to enter the program, what is the exact message you get?

Please let me know

Ask Your Own Financial Software Question
Customer reply replied 4 months ago
your help is untimely. How do I reject?
Tech Support Rep: Richard, Financial Specialist replied 4 months ago

Reject what sorry?

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