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I have purchased the turbotax disks for the past 8+ years. I
I have purchased the turbotax disks for the past 8+ years. I recently changed PC's and am assisting a family member in filing his 2016 return. I found all my disks except the 2016 disk to load on my n… read more
Aaron B
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I'm in turbo tax and I can't upload updates and it tells me
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Robert M.
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I installed turbo tax premier 2017,on my computer and the
I installed turbo tax premier 2017,on my computer and the computer went dead,no screen nothing .How can I transfer to my older computer vista ultra 7? … read more
Robert M.
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I loaded Turbotax Deluxe and get an error message and cannot
I loaded Turbotax Deluxe and get an error message and cannot open the program. I have used turbotax deluxe for 5 years on my Mac which has OS 10x … read more
Expert
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I need to talk on a phone to a TurboTax 2017 tech about not
I need to talk on a phone to a TurboTax 2017 tech about not installing on my computer … read more
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David L
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I have an Apple Computer that is adequate for installation
I have an Apple Computer that is adequate for installation of intuit Turbotax Premier software. When I drag the turbotax to applications and load it the application is not operable. A Turbotax icon bo… read more
Dr. Fiona Chen
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I finished data input to turbo tax deluxe 2013. It asked for
I finished data input to turbo tax deluxe 2013. It asked for update and download on a number of forms. Received a lot of new forms, many not asked for or needed, and now trying to integrate into the p… read more
PDtax
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I cannot get my TurboTax Premier to come up. It shows an error
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I have turbo tax standard 2012 and had it installed on my
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Robert M.
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I have gone to your website to reactivate my TurboTax (purchased)
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I bought a CD from Staples so that I could do my taxes for
I bought a CD from Staples so that I could do my taxes for 2011. Now, I am unable to run the CD on my laptop. I have had no problems in prior years with loading the CD. Please advise. I already rec'd … read more
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R. Klein, EA
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We have completed our 2011 taxes in Turbotax Home &
We have completed our 2011 taxes in Turbotax Home & Business. When we try to get back into taxes we get microsoft error code: 1334? Can you help us correct this problem?… read more
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Have been using Quickbooks Pro 2011 for several months now
Have been using Quickbooks Pro 2011 for several months now for our small business. And, stupidly, I had not gotten around to backing up any data. Now, it won't open up Quick Books at all saying there … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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