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Trying to efile turbotax. system won't allow efile until new…

Customer Question
Trying to efile turbotax...

Trying to efile turbotax. system won't allow efile until new updates are done. get error message on updates and efile not allowed

Accountant's Assistant: The Financial Software Technician will know how to help. Please tell me more, so we can help you best.

This is a loop. click on efile now, get updates available message. click on updates get error message. won't allow efile

Accountant's Assistant: Is there anything else the Financial Software Technician should be aware of?

No. how do i bypass updates popup to efile

Submitted: 3 months ago.Category: Financial Software
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
4/4/2018
Tech Support Rep: Aaron B, Computer Software Support replied 3 months ago
Aaron B
Aaron B, Computer Software Support
Category: Financial Software
Satisfied Customers: 550
Experience: Thirteen years of experience providing computer support for fortune 500 companies and government.
Verified

Hello,

My name is ***** ***** I can assist you. I can help you via Remote Connection or this chat. Are you referring to Turbotax software updates or the operating system updates?

Also, what version of Turbotax are you using? For example Turbotax 2017 deluxe.

Thanks,

Aaron

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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