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My wife has died and our return is done but I can not print…

Customer Question
My wife has died...

My wife has died and our return is done but I can not print the return because I do not have a ID number off her driver license

Accountant's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Windows 10 on a new system computer made for me

Accountant's Assistant: What have you tried so far with your computer?

Everything

Submitted: 3 months ago.Category: Financial Software
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Answered in 7 hours by:
4/1/2018
Tech Support Rep: ABC Accounting Group, Business Consultant replied 3 months ago
ABC Accounting Group
ABC Accounting Group, Business Consultant
Category: Financial Software
Satisfied Customers: 889
Experience: Accounting Manager/CPA
Verified

Hi. Very sorry for your loss.

Recheck that you entered your wife's date of death under the "Personal Info" section. To do this, click "Edit" next to her name, then click "Continue" to get to the "Do Any of These Apply?" Questions. Check the box that she "passed away before the filing of this return".

Once this information has been completed, you should not need to input your wife's driver's license info.

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Tech Support Rep: ABC Accounting Group, Business Consultant replied 3 months ago

Let me know if this helps and if you have any questions.

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