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I can't open the cd. I inserted the disk and can't opren it…

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I can't open the...

I can't open the cd

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I inserted the disk and can't opren it

Submitted: 3 months ago.Category: Financial Software
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Answered in 9 minutes by:
3/30/2018
Tech Support Rep: ABC Accounting Group, Business Consultant replied 3 months ago
ABC Accounting Group
ABC Accounting Group, Business Consultant
Category: Financial Software
Satisfied Customers: 889
Experience: Accounting Manager/CPA
Verified

Hi. Are you able to look on the disk via Windows Explorer? Thank you.

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Customer reply replied 3 months ago
It just says to follow the instructions after I insert the disk. I didn’t get any instructions.I don’t know how to open the disk
Tech Support Rep: ABC Accounting Group, Business Consultant replied 3 months ago

Either you place the disk in your cd drive - it may come up automatically. If that does not happen, go to windows explorer - choose the CD - look for setup.exe - open that file - it should then start the installation.

Let me know if this helps and if you have any questions. Thank you.

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