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Used turbo tax for about 20 years. Got sick last year and
used turbo tax for about 20 years. Got sick last year and had to go to warmer weather. Went to Waal-Mart and Bet Buy in April 2018 but they were not selling them this tear! Why? … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
Unable to transfer 2016 return info to 2017 return even
Unable to transfer 2016 return info to 2017 return even though 2016 return on my computer I have Premier edition in both years. Registration ID is100156312686. … read more
Russell H.
Russell H.
Computer Systems Expert
13,149 satisfied customers
We have a NC State form and need to apply the Baily Act to
We have a NC State form and need to apply the Baily Act to my husbands retirement disbursement for 2017 ... I can't find a why to do that using the Deluxe online software I downloaded today … read more
Mark Anderson
Mark Anderson
Attorney
Doctoral Degree
10 satisfied customers
I think I have a defective cd, I have the turbotax deluxe
I have the turbotax deluxe and cant get it to download … read more
Eric Ewing
Eric Ewing
University IT Manager
199 satisfied customers
Since 2006, I have been using Turbotax Deluxe to prepare my
Since 2006, I have been using Turbotax Deluxe to prepare my taxes without a problem. All of a sudden this year I can't download my 2017 edition onto my gateway ,windows 7, 64 bit system. Can you pleas… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I'm trying to fill out my tax forms - I have the federal tax
Hi Andy - I'm trying to fill out my tax forms - I have the federal tax done - I worked in multiple states. I'm trying to save my federal tax to a mock file. I have a Mac. There is no save as on the dr… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I purchased turbotax and realized my laptop does not have a
I purchased turbotax and realized my laptop does not have a disc drive. can I download a copy? … read more
Kelly McGlynn
Kelly McGlynn
Bachelors of Science
31 satisfied customers
Turbo has already downloaded 2017 premier (?), can't find
turbo has already downloaded 2017 premier (?), can't find it! And, saying I did not file 2016 with turbo; I did and it is saved on this computer. WHAT TO DO? … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,960 satisfied customers
I have windows 10 and turbo tax deluxe 2017 getting error
I have windows 10 and turbo tax deluxe 2017 getting error code 1305 then 65535. tried one of your solutions by running in selective start mode but getting same message. I loaded 2016 for a sanity chec… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,753 satisfied customers
I need to talk to a tech as my turbo tax will no transfer
I need to talk to a tech as my turbo tax will no transfer last years data to 2017 … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I have been trying to log on and use the CD, or download,
I have been trying to log on and use the CD, or download, the 2017 Quicken Deluxe program. Additionally, I will want to purchase the 2016 Turbo Tax program next month. I have an account, but I do not … read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
windows 8.1 will not install turbo tax 2013 the name of the
windows 8.1 will not install turbo tax 2013 the name of the file is requested. Where would i find the name of the file… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
I recently purchased an upgrade to version 2013 but when I
I recently purchased an upgrade to version 2013 but when I downloaded it I didn't think that I also should have download writing checks. At least I can't figure how to get Quicken Deluxe to do that. A… read more
ezcpa
ezcpa
19 satisfied customers
I had to reload the 2011 Business TurborTax program and I
I had to reload the 2011 Business TurborTax program and I lost the previously down loaded state return.… read more
SoftwareVince
SoftwareVince
Senior Accountant
Master's Degree
25 satisfied customers
I had a question pop up asking if I wanted to convert my information
I had a question pop up asking if I wanted to convert my information on Quicken. I accidentally clicked convert instead of cancel. When I opened the file about a year and a half of information was gon… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
Attempts to download TurboTax result in a message telling me
Attempts to download TurboTax result in a message telling me to download net framework v4.0. Attempting to do so through the MicroSoft site has not helped.… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I dont need tech support but do need customer service which
I don't need tech support but do need customer service which I am having trouble finding. I thought you might help me. My customer number is(NNN) NNN-NNNN I originally asked for an online download but… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
We have Quicken 2001. We have used it for several years and
We have Quicken 2001. We have used it for several years and I don"t know what I would do without it. Two weeks ago we purchased a HP Lazer Jet Pro CM1415fnw color MFP printer. I am unable to print any… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,166 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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