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Federal and state efile returns rejected. HP desktop windows…

Customer Question
Federal and state efile...

Federal and state efile returns rejected

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP desktop windows 10

Accountant's Assistant: How long has this been going on with your HP? What have you tried so far?

Never had a problem before and I have used turbotax for many yearsw

Accountant's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not that I am aware of

Submitted: 3 months ago.Category: Financial Software
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Answered in 1 hour by:
3/29/2018
Tech Support Rep: Barbara, Enrolled Agent replied 3 months ago
Barbara
Barbara, Enrolled Agent
Category: Financial Software
Satisfied Customers: 6,394
Experience: 20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.
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