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After loading TurboTaxDeluxe for 2017 tax year on my iMac
After loading TurboTaxDeluxe for 2017 tax year on my iMac (OS X El Capitan (version 10.11.6)), I was unable to open the tax program, Instead, I was presented with 'uable to open this program' and 'una… read more
Richard
Richard
IT Manager
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When i loaded the 2017 turbotax it reads as 2016 turbotax,
when i loaded the 2017 turbotax it reads as 2016 turbotax … read more
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Barbara
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Im trying to begin my Taxes using Turbotax Deluxe. I loaded
Hi, Im trying to begin my Taxes using Turbotax Deluxe. I loaded the program but I can not boot it. Why? … read more
Robert M.
Robert M.
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Bachelor's Degree
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I have lost my copies of 2015 federal and state taxes that I
I have lost my copies of 2015 federal and state taxes that I filed with turbo tax deluxe last year. The icon for turbo tax 2015 have been deleted from my desk top that's to my grand kids plus some oth… read more
Arthur Rubin
Arthur Rubin
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I purchased a CD Quicken 2017 Deluxe Manage Your Money and
I purchased a CD Quicken 2017 Deluxe Manage Your Money and Save. I am not able to load it to my compute. I have a portable CD Drive plugged in, but cannot get it loan. The Operating System is Windows … read more
Robert M.
Robert M.
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I have installed turbo tax on my mac, in my applications
I have installed turbo tax on my mac, in my applications folder, and I can only get read only.. what is the problem. I can't seem to bring up the 2016 return. it keep deferring to the 2015. what's goi… read more
Robert M.
Robert M.
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Bachelor's Degree
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I have an Apple Computer that is adequate for installation
I have an Apple Computer that is adequate for installation of intuit Turbotax Premier software. When I drag the turbotax to applications and load it the application is not operable. A Turbotax icon bo… read more
Dr. Fiona Chen
Dr. Fiona Chen
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Ph.D.
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I copied Turbotax Deluxe 2016 to applications. It showed as
I copied Turbotax Deluxe 2016 to applications. It showed as Turbo Tax 2017 so I deleted it. I recopied it to applications but it will not open. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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Quicken essentials for Mac running OS 10.6. The program cannot
Quicken essentials for Mac running OS 10.6. The program cannot access the data file because of some problem with read/write to its application support folder. I've followed the suggestions but nothing… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have used Turbotax for five years. This year I could download
I have used Turbotax for five years. This year I could download the program onto my Mac but could not open it. Help!!… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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Do you answer questions re. Turbo Tax software problems?
Do you answer questions re. Turbo Tax software problems? I recently received Turbo Tax Deluxe 2012 software, tried to install it on my Mac and receive the response, "You can't open the application "Tu… read more
Wes
Wes
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Bachelor's Degree
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I bought online home and business tax for 2011, the computer
I bought online home and business tax for 2011, the computer that it was downloaded on does not work anymore have a new one is there anyway we can transfer what was on that computer to the new one… read more
TaxVince
TaxVince
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Master's Degree
896 satisfied customers
I am running quickbooks on my mac. I have Windows 7 installed.
I am running quickbooks on my mac. I have Windows 7 installed. When I try and run windows I get error 3371....It cannot initialize the license file. I have tried uninstalling and reinstalling quickboo… read more
PDtax
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When I try to start my licensed copy of Quickbooks 2008, I
When I try to start my licensed copy of Quickbooks 2008, I receive Error 3771 Status Code -11118 Quickbooks could not load license data. I tried re-installing the software but when it gets close to th… read more
Robert M.
Robert M.
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Ive loaded Mac OSX Snow Leopard, and Mac OS X 10.7.3 to my
Iv'e loaded Mac OSX Snow Leopard, and Mac OS X 10.7.3 to my iMac and am now unable to open Quicken 2007 version. This is what I see in attempting to open my Quicken 2007: (You can't open the applicati… read more
Robert M.
Robert M.
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Bachelor's Degree
3,181 satisfied customers
Trying to open 2010 ans it says invalid signature. please reinstall
Trying to open 2010 ans it says invalid signature. please reinstall this application. If I insert the disk to reinstall do I lose all of my data. HARRY… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have Windows 7 and Quicken 2011 and on installation just
I have Windows 7 and Quicken 2011 and on installation just get a message that can not find previous installation to unistall. previously I had problems in that Quickem 2011 could not find a *.dll so i… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Our Quicken software was lost when our old IMAC with OS 9.2
Our Quicken software was lost when our old IMAC with OS 9.2 crashed. We loved that computer so we got a 4 year old IMAC and had it converted to OS 9.2. The problem is that the Quicken files cannot be … read more
Robert M.
Robert M.
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Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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