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I am getting errors when trying to connect to any of my
I am getting errors when trying to connect to any of my banks. I have turned off the Windows Firewall and done everything that was asked including resetting the IE settings and rebooting the computer … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I'm using Quicken 2007 on an iMac 10.6.8.. Upon opening I
I'm using Quicken 2007 on an iMac 10.6.8.. Upon opening I discovered that two accounts had been contaminated with partial data from third account. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
Just upgraded from 2013 to 2016, Win 10. I keep getting
Just upgraded from 2013 to 2016, Win 10. I keep getting "Windows must be restarted before running Quicken" message. If I restart I get the same message. If I select "No" Quicken closes. If I ignore it… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I updated from Quicken Essentials to Quicken 2015 ().
I updated from Quicken Essentials to Quicken 2015 (for Mac). Every time I reboot my computer all the information that I had previously downloaded from my bank and entered details about the transaction… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I've used Quicken Online Bill Pay for >5 years. Quicken '
I've used Quicken Online Bill Pay for >5 years. Quicken 'support' was no help with Quicken 2014 with months of missing data when I was forced to 'upgrade'. Quicken Bill Pay looked at logs then poin… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
When I try to use Quicken online backup, which I have used
When I try to use Quicken online backup, which I have used before, I get the following message: the password ***** not match on one on this installation. Go to www.qw.quicken.com/cgi-bin/qd.cgi/w/2014… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I down loaded Quicken 2015. when I try to select my back up
I down loaded Quicken 2015. when I try to select my back up file it is greyed out per instructions, it is grayed out. what do I do?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
Trying to do quicken online backup. Got a new laptop. Getting
Trying to do quicken online backup. Got a new laptop. Getting error message from quicken unable to update it's settings in the window registry. Your login profile must support registry access to use o… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I use Quicken for my financials on computer with XP system.
I use Quicken for my financials on computer with XP system. I save data to"back-up on Quicken online" . If I load Quicken onto new computer running windows 7 can I restore data to it by using "restore… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I installed Quickens on my wifes computer and that is working
I installed Quickens on my wife's computer and that is working OK, but! I installed it on mine and I keep getting this error on start up of Quickens. Thank you for submitting your report! Your report … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
Quicken has frozen my computer at an "update" session in one
Quicken has frozen my computer at an "update" session in one of my checking accounts.(Quicken 2012 Deluxe) Turning the computer off doesn't let quicken restart, just goes back to the frozen screen. ( … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
My system, Windows XP, had to be reloaded & in the process
My system, Windows XP, had to be reloaded & in the process I could not run Quicken 2010. I uninstalled using various methods & reinstalled, but I cannot access it.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I had a problem with the hard drive and have reinstalled quickbooks
I had a problem with the hard drive and have reinstalled quickbooks and when I try to but the information that was on the c:drive into quickbooks an error message is coming up An error occured when Qu… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I get a OL-254-B code when trying to update my KEY checking
I get a OL-254-B code when trying to update my KEY checking account (after having corrected my cookies settings per another code). I have no problem with downloading my Quicken Visa transactions.… read more
PDtax
PDtax
Owner
Master's Degree
9,538 satisfied customers
My computer had a problem. To finally solve it, we had to
My computer had a problem. To finally solve it, we had to unload everything from the hard drive and reload the software. Carbonite reloaded the data and I reloaded Quicken Premier. Now I can't get Qui… read more
PDtax
PDtax
Owner
Master's Degree
9,538 satisfied customers
I was using Quicken 2006 and when I tried to backup recently
I was using Quicken 2006 and when I tried to backup recently something went wrong with the program. I tried to re-load and it wouldn't let me. So i thought if I updated I would be fine. I ordered 2011… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I cant seem to get Quicken 2010 to open when I double click
I can't seem to get Quicken 2010 to open when I double click desktop shortcut or try opening from start menu.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
Good morning, I am trying to backup on line and am getting
Good morning, I am trying to backup on line and am getting an Assertion Failed popup. I have two ID nimbers for reference 31229743 and 31322680. I have not been able to backup for about two weeks. Mar… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
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Robert M.

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30 yrs. of computer experience in financial and marketing departments.

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jgordosea

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Tom K

Tom K

Assistant Information Systems Manager

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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