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I filed my turbo tax under user in years past. I no longer
I filed my turbo tax under user***@******.*** in years past. I no longer have access to that Email. It has been changed to***@******.*** Because of this I cannot access turbo tax records or set up a n… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I can not log in my e mail address from last year was with
I can not log in my e mail address from last year was with another carrier and i can not get into that e mail to get my old passwork or user id help?… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I am a new user with Quickey 2014. I have changed my password
I am a new user with Quickey 2014. I have changed my password XXXXX times, and it will not accept my password. I've had the same intuit UserID for 20 years, but when I go to sync, it asks for my passw… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Ive had different e-mail addresses and passwords. I need
I've had different e-mail addresses and passwords. I need a copy of my 2011 taxes, but I can't get into turbo tax. I saved 2008, 2009,2010 on my computer, but I need 2011. How can I get in. My friends… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I signed into my intuit account and paid for a turbotax upgrade
I signed into my intuit account and paid for a turbotax upgrade and now I was attempting to get into my account to download the software and it is not recognizing my user id and password. Please help … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I recently took over as treasurer of Mountain Republicans Women,s
I recently took over as treasurer of Mountain Republicans Women,s Club. The past treasurer regiustered our software. When I tried to open Quick Books it said I must register the software. I tried to r… read more
jgordosea
jgordosea
Enrolled Agent
Bachelor's Degree
80 satisfied customers
Customer #: XXXXXXXXXX Regist. Id: 100087852404 My Visa a/c
Customer #: XXXXXXXXXX Regist. Id: 100087852404 My Visa a/c wa charged $40.31 on Jan 17th. Trust this was for 2011 Turbo Tax .... but had no e-mail from Intuit re "download link" .... what is happenin… read more
Bridget Martin
Bridget Martin
Consultant
Bachelor's Degree
620 satisfied customers
I purchased Quicken Premier 2011, on 11/15/11, I installed
I purchased Quicken Premier 2011, on 11/15/11, I installed the software on my computer some days later. I'm not sure of the exact date it was registered that info. should be on file with Quicken. I no… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
68 satisfied customers
I have been unable to downpoad bank info to Quicken for over
I have been unable to downpoad bank info to Quicken for over 2 months. I kep getting a message that my user name/password XXXXX incorrect --try to log in to your bank and "if you succeed" use that inf… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Am unable to access financial information from PNC bank to
Am unable to access financial information from PNC bank to my Quicken account. Info says it is Qicken problem, not my financial institution.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I just upgraded to Quickbooks Pro 2011 for Windows. I have
I just upgraded to Quickbooks Pro 2011 for Windows. I have been a quickbooks user for years and just decided to upgrade so i could use online banking to download my transactions with no manual entry. … read more
YourQBPro
YourQBPro
QuickBooks Advanced Certified ProAdvisor
7 satisfied customers
HAVE BEEN TRYING TO RENEW MY QUICKEN 2011, LAST COPY WAS 2008. I
HAVE BEEN TRYING TO RENEW MY QUICKEN 2011, LAST COPY WAS 2008. I KEEP GETING THAT MY E MAIL IS ALREADY IN USE. I HAVE USING IT FOR LAST 5 YEARS.WITH QUICKEN AND PAST 21 YEARS FOR CORRESPONDENCE. PLEAS… read more
Robert M.
Robert M.
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Bachelor's Degree
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I cannot connect Quicken for Mac to my accounts at Bank of
I cannot connect Quicken for Mac to my accounts at Bank of America. When I try to do so, I get into a morass of questions about my E-mail and security questions and in the end I get kicked out because… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I upgraded to Quicken 2011 3 weeks ago and have not been able
I upgraded to Quicken 2011 3 weeks ago and have not been able to get access to my checking accounts. I do have access to investment accounts but not checking. My accts. are with SunTrust Bank. When I … read more
Robert M.
Robert M.
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I cannot get password reset because neither my old email [email protected]
I cannot get password XXXXX because neither my old email:[email protected] nor new email [email protected] is recognized ? Just recd letter in mail from Customer Support noting this for security reasons can… read more
Expert
Expert
I am trying to update from Quicken 2010 to 2011. I GET TRAPPED.
I am trying to update from Quicken 2010 to 2011. I GET TRAPPED. I cannot enroll with my current ID because it says it is in use. I cannot switch to the "all ready a member" because I now have a differ… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
IM TRYING TO RENEW MY SUPSCRITION TO TURBO-TAX AND FORGOT
I'M TRYING TO RENEW MY SUPSCRITION TO TURBO-TAX AND FORGOT MY PASSWORD & ID. PLEASE ADVISE...B.SHAW… read more
JKCPA
JKCPA
Certified Public Accountant (CPA)
Bachelor's Degree
1,809 satisfied customers
I need to reinstall my quicken 2010 software on a new computer
I need to reinstall my quicken 2010 software on a new computer I just bought. The new computer is running Windows 7 OS software. The software tells me I need an "unlock key" so I can uninstall it from… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
68 satisfied customers
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Meet the Experts:

Robert M.

Robert M.

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30 yrs. of computer experience in financial and marketing departments.

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Doug Millington

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AnswerCPA

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jgordosea

jgordosea

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Tom K

Tom K

Assistant Information Systems Manager

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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