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Having trouble downloading turbotax disc. Toshiba lab top…

Customer Question
Having trouble downloading turbotax...

Having trouble downloading turbotax disc.

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Toshiba lab top 6520

Accountant's Assistant: How long has this been going on with your computer? What have you tried so far?

Just started. Trying to start taxes.

Submitted: 3 months ago.Category: Financial Software
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Answered in 20 minutes by:
3/24/2018
Tech Support Rep: UranIT, Network Administrator replied 3 months ago
UranIT
UranIT, Network Administrator
Category: Financial Software
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
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Tech Support Rep: UranIT, Network Administrator replied 3 months ago

What is the issue with downloading exactly?

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Tech Support Rep: UranIT, Network Administrator replied 3 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Tech Support Rep: UranIT, Network Administrator replied 3 months ago

Is the issue resolved or do you still require assistance on it?

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