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When I get to the filing part, it will not input my 2016 tax
When I get to the filing part, it will not input my 2016 tax return … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
I put in an incorrect IGA for 2016. I went and found the
I put in an incorrect IGA for 2016. I went and found the correct IGA, but I am unable to find where in 2017 TurboTax I can make correction. One article noted, "Go to fix my return button." Where is th… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I recieved an email stating i need to fix my turbo tax on
I recieved an email stating i need to fix my turbo tax on line. However turgo tax said i should mail my tax returns as it was refused twice. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
How do I locate my 2016 return user name and password? I
How do I locate my 2016 return user name and password? I want to begin the 2017 return. Thank you. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I didn't file 2016 tax return. I only got it ready to file.
I didn't file 2016 tax return. I only got it ready to file. There were complications. So, I didn't file it. Now, I was about to E-File the 2017 Federal and State Returns, when this message occurred: "… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I was purchasing the DELUXE version of Turbotax when I got
I was purchasing the DELUXE version of Turbotax when I got messed up with an errant password. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
I installed Turbo Tax 2017. It finds my 2016 file, then asks
I installed Turbo Tax 2017. It finds my 2016 file, then asks for a password. I don't remember ever giving it a password ***** I don't know what that might be. If I click the "forgot my password" it as… read more
Josh
Josh
Support Specialist
22,735 satisfied customers
I filed 2016 and tried to file 2017 with taxact. I do not
i filed 2016 and tried to file 2017 with taxact. I do not have a paper copy of 2016 nor do I remember the 5 digit pin from last year. Can you assist me? … read more
Emilee Weaver
Emilee Weaver
Controller
Masters of Professional Accounting
90 satisfied customers
Upgraded to 2018. Have had for many years. But my password
Upgraded to 2018. Have had for many years. But my password ***** not work.!!! Have CD from Staples … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I don't remember my password on my 2016 tax return, so I am
I don't remember my password ***** my 2016 tax return, so I am unable to download that return to start my 2017 return. … read more
Expert
Expert
I tried to set up a new account "Home 2018." Quicken lost my
I tried to set up a new account "Home 2018." Quicken lost my "Home 2017" and "Home 2016" accounts, and an account from 2017 "PC". It kept 2015 back through 2009. I need to re-access these 2017 account… read more
Kris R
Kris R
IT Manager
Computing
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I have used turbo tax for 2014 & 2015. I about to calculate
I have used turbo tax for 2014 & 2015. I about to calculate my taxes for 2016. do you have downloading capabilities for 2015 software … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
Can not access my tax tax act account, i am trying to file
i am trying to file my 2015 tax but i can not access my account with you … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,173 satisfied customers
My forms where rejected. can talk to someone on the phone?
My forms where rejected. can talk to someone on the phone? … read more
Barbara
Barbara
Enrolled Agent, Paralegal
6,000 satisfied customers
I had a taxact account but I no longer have access to the
I had a taxact account but I no longer have access to the email I had at the time. Can I do anything about that … read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,794 satisfied customers
I have been trying to log on and use the CD, or download,
I have been trying to log on and use the CD, or download, the 2017 Quicken Deluxe program. Additionally, I will want to purchase the 2016 Turbo Tax program next month. I have an account, but I do not … read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
I was told I needed a code for further information. I was
I was told I needed a code for further information. I was given this number -- 29617. HOWEVER -- I was THEN told I needed six digits! HELP, please! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Hi There, I just completed my 2011 taxes and cant file because
Hi There, I just completed my 2011 taxes and can't file because it keeps telling me it needs some information on a non-existent W-2. In addition to that little problem, I went to the government site f… read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
Bachelor's Degree
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Robert M.

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jgordosea

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Tom K

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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