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I filed my 2017 tax return using Turbotax online. Now I need
I filed my 2017 tax return using Turbotax online. Now I need to get the return information, but can't download it. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I filed my 2016 Turbo Tax with Turbo Tax. I am trying to
I filed my 2016 Turbo Tax with Turbo Tax. I am trying to obtain copies of my 2016 taxes which were loss when my computer crashed. I went to IRS site and was told my 2016 were never filed yet I paid fo… read more
Barbara
Barbara
Enrolled Agent, Paralegal
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I. can not pull up my 2016 tax return. I see the file but
I. can not pull up my 2016 tax return. I see the file but when I click on it It says "can not open on this PC". … read more
Robert M.
Robert M.
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Bachelor's Degree
3,181 satisfied customers
I bought turbo tax 2017 and it could not find my turbo tax
I bought turbo tax 2017 and it could not find my turbo tax 2016 to transfer files. I opened my turbo tax 2016 and all information was evidently erased. It was like I should start over. What is happeni… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
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I have a new computer and need my 2016 filing and then to
i have a new computer and need my 2016 filing and then to download 2017 delux product … read more
Expert
Expert
I recieved an email stating i need to fix my turbo tax on
I recieved an email stating i need to fix my turbo tax on line. However turgo tax said i should mail my tax returns as it was refused twice. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
When I bring up the tax screen a box appears and says script
When I bring up the tax screen a box appears and says script error - automation server cant create object but it wont let me find out where to go to find out what is wrong … read more
AnserGuy81
AnserGuy81
Support Technician
20,174 satisfied customers
I installed my turbotax standard CD, registered it and
I installed my turbotax standard CD, registered it and printed … read more
Expert
Expert
I used Turbo Tax last year (Premier) to prepare and file my
I used Turbo Tax last year (Premier) to prepare and file my tax return and that of my 2 children. I have since bought a new computer. The computer specialist transferred the data to the new computer, … read more
Expert
Expert
Turbo has already downloaded 2017 premier (?), can't find
turbo has already downloaded 2017 premier (?), can't find it! And, saying I did not file 2016 with turbo; I did and it is saved on this computer. WHAT TO DO? … read more
Barbara
Barbara
Enrolled Agent, Paralegal
6,602 satisfied customers
I cannot get Turbo Tax 2017 Premier to work on my computer.
I cannot get Turbo Tax 2017 Premier to work on my computer … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I need to talk to a tech as my turbo tax will no transfer
I need to talk to a tech as my turbo tax will no transfer last years data to 2017 … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
When will turbo tax be sent for download to my computer?
When will turbo tax be sent for download to my computer? … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
How do I open my copy of last years (2016) turbo tax return
How do I open my copy of last years (2016) turbo tax return saved on my computer to review. Every time I open it up, it wants to update to the 2017 program I have loaded on my computer. I just want to… read more
ABC Accounting Group
ABC Accounting Group
Bachelor's Degree
881 satisfied customers
INET Framework 4.6.1. I have spent hours on the phone with
INET Framework 4.6.1. I have spent hours on the phone with Quicken and they tell me it is a problem with Microsoft. Can you fix it? … read more
Expert
Expert
When i loaded the 2017 turbotax it reads as 2016 turbotax,
when i loaded the 2017 turbotax it reads as 2016 turbotax … read more
Barbara
Barbara
Enrolled Agent, Paralegal
6,602 satisfied customers
I opted to update for 2016 and I received an error report -
I opted to update for 2016 and I received an error report - "automation server can't create object" Turbo tax offers the option to continue with scripts or not. Can you help with this? … read more
Richard
Richard
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50,759 satisfied customers
I just put my deluxe disk in but nothing came up about my
I just put my deluxe disk in but nothing came up about my 2015 taxes so I can not start my 2016 taxes … read more
swmcdonnell
swmcdonnell
Consultant
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Meet the Experts:

Robert M.

Robert M.

Consultant

3,181 satisfied customers

30 yrs. of computer experience in financial and marketing departments.

Doug Millington

Doug Millington

Certified Public Accountant (CPA)

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Bachelor of Science Cornell University 1979 - CPA since 1981 - Certified QuickBooks ProAdvisor - 30+ years experience.

AnswerCPA

AnswerCPA

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Leanne Stewart

Leanne Stewart

Quickbooks Pro Certified

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QuickBooks certified, in my own business for 7+ years.

David Bennett

David Bennett

Certified QuickBooks ProAdvisor

91 satisfied customers

16+ yrs exper. QuickBooks Specialist, contract accounting technician, consultant & trainer!

jgordosea

jgordosea

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80 satisfied customers

Three years as Expert support for Turbotax Ask a Tax Expert, Quickbooks support and use >6 yrs

Tom K

Tom K

Assistant Information Systems Manager

47 satisfied customers

Experienced in the usage of Financial programs such as Quickbooks, Peachtree, and Quicken.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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