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After loading TurboTaxDeluxe for 2017 tax year on my iMac
After loading TurboTaxDeluxe for 2017 tax year on my iMac (OS X El Capitan (version 10.11.6)), I was unable to open the tax program, Instead, I was presented with 'uable to open this program' and 'una… read more
Richard
Richard
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IT Manager, Consultant
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I have purchased turbotax deluxe & on loading program
I have purchased turbotax deluxe & on loading program received message it would not support windows vista. Tried to have my computer upgraded it doesn't have enough power to do so. Then tried to retur… read more
Expert
Expert
I can't open turbotax premier. It is down loaded, but won't
I can't open turbotax premier JA: When could you last open your Premier? Customer: It is down loaded, but won't open JA: Did you recently update your software or Operating System (OS)? Customer: yes J… read more
Robert M.
Robert M.
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My turbo-tax disk 2017 says the tax is for 2016 and computes
My turbo-tax disk 2017 says the tax is for 2016 and computes my data at 2016 rates. How do I get the disk to treat the data as 2017 data and fill out the 2017 forms?… read more
Robert M.
Robert M.
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I purchased a TurboTax Premier disc at BJ's. In the past, I
I purchased a TurboTax Premier disc at BJ's. In the past, I could insert the disc and it automatically loaded the program for use. This year it will not load up. How can I install the program? … read more
Expert
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I cannot get Turbo Tax 2017 Premier to work on my computer.
I cannot get Turbo Tax 2017 Premier to work on my computer … read more
Robert M.
Robert M.
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I loaded Turbotax Deluxe and get an error message and cannot
I loaded Turbotax Deluxe and get an error message and cannot open the program. I have used turbotax deluxe for 5 years on my Mac which has OS 10x … read more
Expert
Expert
I cannot get my turbotax 2016 premier to open on my MAC
I cannot get my turbotax 2016 premier to open on my MAC after I downloaded it. What do I need to do. … read more
Christopher Bessler
Christopher Bessler
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Associate Degree
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When i loaded the 2017 turbotax it reads as 2016 turbotax,
when i loaded the 2017 turbotax it reads as 2016 turbotax … read more
Barbara
Barbara
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Quicken 2007 on Mac OS 10.12.6 using Safari. Get "unable to
Quicken 2007 on Mac OS 10.12.6 using Safari. Get "unable to load when I click on file data of any date. Tried the control open routine, OS repair, and Disk Warrior. Any help?? … read more
Robert M.
Robert M.
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I had tturbotax 2016 installed on my pc but could not do
I had tturbotax 2016 installed on my pc but could not do netfile. I would like to re-installed it on my MAC computer that I am more familiar with … read more
Expert
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Im trying to begin my Taxes using Turbotax Deluxe. I loaded
Hi, Im trying to begin my Taxes using Turbotax Deluxe. I loaded the program but I can not boot it. Why? … read more
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Robert M.
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I purchased the turbotax Premier from Costco and when I went
Hi I purchased the turbotax Premier from Costco and when I went to load it on my computer it loaded on but I could not get it to open. So I returned it to Costco and bought a new one. The New turbotax… read more
Richard
Richard
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I have an Apple Computer that is adequate for installation
I have an Apple Computer that is adequate for installation of intuit Turbotax Premier software. When I drag the turbotax to applications and load it the application is not operable. A Turbotax icon bo… read more
Dr. Fiona Chen
Dr. Fiona Chen
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After filing my 2013 taxes, I received an error 215 message.
After filing my 2013 taxes, I received an error 215 message. i can not open turbo tax 2013 premier, or my 2013 files. I have tried repair and deleated and reinstalled program. How can I clear the erro… read more
Robert M.
Robert M.
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My windows7 will not open the 2012 TurboTax after loading and
My windows7 will not open the 2012 TurboTax after loading and installing the current updates. What can I do to open the cd?… read more
Richard
Richard
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I have used Turbotax for five years. This year I could download
I have used Turbotax for five years. This year I could download the program onto my Mac but could not open it. Help!!… read more
Robert M.
Robert M.
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Bachelor's Degree
3,178 satisfied customers
I have just attempted to load up 2011 Turbotax for the
I have just attempted to load up 2011 Turbotax for the second CD purchased at Office Max. Setup.exe will not load. Help!… read more
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Meet the Experts:

Robert M.

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30 yrs. of computer experience in financial and marketing departments.

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jgordosea

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Tom K

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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