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I purchased a new MacBook Pro laptop. I transferred all data
I purchased a new MacBook Pro laptop. I transferred all data over. When I go to open my Quicken Essentials on new laptop it gives me a message saying not able to use Quicken Essentials with MacOs … read more
Expert
Expert
I. can not pull up my 2016 tax return. I see the file but
I. can not pull up my 2016 tax return. I see the file but when I click on it It says "can not open on this PC". … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Having so much trouble with the turbotax program this year.
Having so much trouble with the turbotax program this year. I bought the program and did my personal taxes (I mailed them). When I went back to do my daughter's taxes a few days later, the program had… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have a copy of TurboTax Premier and a laptop that won't
Hi, I have a copy of TurboTax Premier and a laptop that won't accept CD's. This happened last year, too, and I was sent to a place where I could download the programs. Can you hlep me? … read more
Expert
Expert
Ive been using Turbo Tax for 8 years. I carry forward the
Ive been using Turbo Tax for 8 years. I carry forward the information from the previous year. The program popped up and asked me. The 2016 program isn't doing it. I can … read more
Expert
Expert
I am trying to download Turbotax which I have used for
I am trying to download Turbotax which I have used for years, however, the 2016 version needs Mirosoft.Net Framework 4.5.2. I have run all the diagnostics , installed updates, and downloaded the .net … read more
Richard
Richard
IT Manager
IT Manager, Consultant
799 satisfied customers
Downloaded tax Act 2016 Premium Edition Yestraday and today
Downloaded tax Act 2016 Premium Edition Yestraday and today have been unable to open program. … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Version W10 on Win7. No previous problem, spent the last 3
Version W10 on Win7. No previous problem, spent the last 3 days loading the years finances in one file, when I backup, it goes through all the normal backup procedure but ends with a Notice Quicken ha… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Have now purchased two copies of TurboTax Standard for Tax
Have now purchased two copies of TurboTax Standard for Tax Year 2012, but am unable to use either of them. The problem started when I downloaded the first copy on my old desktop computer which I have … read more
Expert
Expert
I am changing computers and upgrading my quicken program to
I am changing computers and upgrading my quicken program to 2012 My old computer operating system is XP and my old quicken program is 2003 My new computer operating system is windows 7. When I install… read more
financeguru2
financeguru2
Master's Degree
125 satisfied customers
I lost my 2012 Quicken Property Management disc purchased in
I lost my 2012 Quicken Property Management disc purchased in March 2012. I am getting rid of a slow laptop and replacing it with a new Toshiba. Is there any way to transfer the program to the new comp… read more
R. Klein, EA
R. Klein, EA
Tax Advisor
Master's Degree
3,104 satisfied customers
How do I identify the last valid backup file of Quicken 2011
How do I identify the last valid backup file of Quicken 2011 to install a new 1012 Quicken update? The 2011 file is missing transactions from Oct 10,2011 because of Wells Fargo bank problems. I can't … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I recently upgraded from Quickbooks 2009 to Quickbooks 2012.
I recently upgraded from Quickbooks 2009 to Quickbooks 2012. Ever since completing the installation, whenever I try to open Quickbooks, I get the message: "Quickbooks has experienced a problem and nee… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I HAVE QUICKEN 2002 ON MY HOME COMPUTOR. IM TRYING TO TRANSFER
I HAVE QUICKEN 2002 ON MY HOME COMPUTOR. I'M TRYING TO TRANSFER IT TO MY LAPTOP USING A REMOVABLE DISC. I THOUGHT THAT I TRANSFERED IT TO THE DISV BUT WHEN I TRY TO READ IT IT SAYS I NEED A PROGRAM TO… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
My problem is trying to transfer microsoft money programmes. I
My problem is trying to transfer microsoft money programmes. I have been using a PC running Vista home basic and money 2001 for years. I am now using a Fijitsu AH530 laptop running windows 7 home prem… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have been using Qucien 2007 for 3 years. A week ago I was
I have been using Qucien 2007 for 3 years. A week ago I was unable to launch Quicken. Received the following errors: "Qicken Launcher has encountered a problem and needs to close." "QW.EXE not respond… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have QuickBooks Basic 2005. It was working fine when I had
I have QuickBooks Basic 2005. It was working fine when I had to have my laptop serviced and 'scrubbed'. Now, when I try to re-install it, it tells me that I need Flash Player 7. I downloaded Flash Pla… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Hi. I love my new Mac. However I have my Quicken program on
Hi. I love my new Mac. However I have my Quicken program on my old Compaq Presario laptop. I bought the 2010 version of Quicken for Mac's a few months ago. I attempted to install it but it would not w… read more
Expert
Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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