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I. can not pull up my 2016 tax return. I see the file but
I. can not pull up my 2016 tax return. I see the file but when I click on it It says "can not open on this PC". … read more
Robert M.
Robert M.
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After loading TurboTaxDeluxe for 2017 tax year on my iMac (OS X El Capitan (version 10.11.6)), I was unable to open the tax program, Instead, I was presented with 'uable to open this program' and 'una… read more
Richard
Richard
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Unable to transfer 2016 return info to 2017 return even
Unable to transfer 2016 return info to 2017 return even though 2016 return on my computer I have Premier edition in both years. Registration ID is100156312686. … read more
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I just bought Turbotax Premier 2017 from Ofice Max, loaded
I just bought Turbotax Premier 2017 from Ofice Max, loaded the CD in my mac, moved the red check to my applications, went to my applications list, clicked on the Turbotax Primier 2017 program, and I g… read more
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I have purchased turbotax deluxe & on loading program
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Karthik
Karthik
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Unable to get 1099B from chase -J P. have two account with
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Josh
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I installed turbo tax premier 2017,on my computer and the
I installed turbo tax premier 2017,on my computer and the computer went dead,no screen nothing .How can I transfer to my older computer vista ultra 7? … read more
Robert M.
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I have a copy of TurboTax Premier and a laptop that won't
Hi, I have a copy of TurboTax Premier and a laptop that won't accept CD's. This happened last year, too, and I was sent to a place where I could download the programs. Can you hlep me? … read more
Kris R
Kris R
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can't seem to order the turbotax premier 2017. Need to have it sent to me, NO download … read more
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When i loaded the 2017 turbotax it reads as 2016 turbotax,
when i loaded the 2017 turbotax it reads as 2016 turbotax … read more
Barbara
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I purchased the turbotax Premier from Costco and when I went
Hi I purchased the turbotax Premier from Costco and when I went to load it on my computer it loaded on but I could not get it to open. So I returned it to Costco and bought a new one. The New turbotax… read more
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I have an Apple Computer that is adequate for installation
I have an Apple Computer that is adequate for installation of intuit Turbotax Premier software. When I drag the turbotax to applications and load it the application is not operable. A Turbotax icon bo… read more
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I have done my Turbo Tax for the past 6 years on a PC. I put
I have done my Turbo Tax for the past 6 years on a PC. I put the past year's file on a thumb drive and loaded them on to my MacBook Pro but I can't they won't open and my Turbo Tax Premier 2012 does n… read more
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Richard
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My LapTop was downloading Updates for TurboTax 2012 Delux when
My LapTop was downloading Updates for TurboTax 2012 Delux when the PC shut down. Now the program will not reload or return to my tax information. I get the message that I must delete the program to re… read more
Richard
Richard
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X the cd reads to where it shows that turbo tx is on drive
x the cd reads to where it shows that turbo tx is on drive E. I don't find setup.exe when I press the windows logo and R I vaguely remember last year I think someone had to load the programs remotely-… read more
computer_genius
computer_genius
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I bought and down loaded the wrong verison of quicken iIneed
I bought and down loaded the wrong verison of quicken Ineeded the premier version instead of the deluxe version… read more
DrQuickBooksQuicken
DrQuickBooksQuicken
Chief Software Trainer and President
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I have a CD version of Turbotax Premier 2011 . . . Cant get
I have a CD version of Turbotax Premier 2011 . . . Can't get it loaded on my Windows & computer.… read more
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Robert M.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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