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I downloaded Quicken 18, months ago, but I'm still using…

Customer Question
I downloaded Quicken 18...

I downloaded Quicken 18, months ago, but I'm still using 2017. What's up?

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Brand Sony. Im new at this where do I find the model number and operating system information?

Accountant's Assistant: How long has this been going on with your computer? What have you tried so far?

It's been going on since I attempted to download 2018

Submitted: 4 months ago.Category: Financial Software
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Answered in 28 minutes by:
3/16/2018
Tech Support Rep: Specialist Sean S., Computer Support Specialist replied 4 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Financial Software
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

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Tech Support Rep: Specialist Sean S., Computer Support Specialist replied 4 months ago

I'm happy to help fix this. Would you like to do the remote service so i can see and fix this issue OR would you like to tell me more over chat and I can give you some options to try?

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Category: Financial Software
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