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Recently updated Quicken from 2017 version to 2018 vervsion.

Customer Question
Recently updated Quicken from...

Recently updated Quicken from 2017 version to 2018 vervsion. Updated my Checking acct info and am now unable to reconcile my account. I had no problem with prior versions ????

Accountant's Assistant: Which Quicken product do you have?

Quicken Deluxe

Accountant's Assistant: What have you tried so far with your Deluxe?

I have been using 2017 & earlier versions and updated to 2018 (Downloaded) version. updated my data and am unable to reconcile my account ??

Submitted: 4 months ago.Category: Financial Software
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Answered in 1 day by:
3/16/2018
Tech Support Rep: AnserGuy81, Tax Software Repair Technician replied 4 months ago
AnserGuy81
AnserGuy81, Tax Software Repair Technician
Category: Financial Software
Satisfied Customers: 14,239
Experience: When its a technician to repair the software and not an accountant you need. Im here to help!
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Tech Support Rep: AnserGuy81, Tax Software Repair Technician replied 4 months ago

It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.

Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support alone?

Thank you for your response,

Dustin S

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