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I am a time quicken user (deluxe 2017) Recently I have been
I am a long time quicken user (deluxe 2017) Recently I have been unable to open my program. I log in, then get a blank screen with the word "success". I have tried re-installing to no avail. Turn off … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I spent about 8 hours chatting with Quicken Support
I spent about 8 hours chatting with Quicken Support yesterday. I have Quicken 2017, Windows 8.1; after the Quicken 2017 R6 upgrade yesterday, Quicken freezes up when nearly done with a one-step update… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
How should it take to install quicken deluxe 2017 on a new
How long should it take to install quicken deluxe 2017 on a new windows 10 laptop. I have downloaded the software and the restart is taking awhile, i.e over 20 minutes. I am am my old computer now. … read more
Karen Joinson
Karen Joinson
Client Support & Accounting Specialist
Bachelor of Science
66 satisfied customers
I just upgraded from Quicken 2013 to 2016, it is not transferring
I just upgraded from Quicken 2013 to 2016, it is not transferring my checking acct. transactions that are any more recent from what I had in the previous version. It is updating my savings acct. info … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I recently bought a new Apple desk top computer and had my
I recently bought a new Apple desk top computer and had my old Quicken 2007 (which ran on boot camp) transferred. Some of the accounts transferred correctly, but one had only about a dozen entries and… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
We have been using Quicken for about 15 years and currently
We have been using Quicken for about 15 years and currently have Quicken 2013 Deluxe. We are having problems with Reconciling out bank account. We use Schwab for our investment accounts and download t… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have used Quicken products for over 10 years. However, I
I have used Quicken products for over 10 years. However, I did not immediately update my Quicken Home & Business 2011 to 2012 before the deadline. I have had difficulty using H & B so I wanted to swit… read more
financeguru2
financeguru2
Master's Degree
125 satisfied customers
Im using quicken 2012 deluxe and recently found myself unable
I'm using quicken 2012 deluxe and recently found myself unable to update transactions under "Account Actions" on my checking account (Citigroup online). I received the EWC DC MISMATCH error message an… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I want to upgrade to 2011Quicken, which i have previously purchased,
I want to upgrade to 2011Quicken, which i have previously purchased, I need to know how I am to update or upgrade my current 2009 Quicken program to 2011 Quicken program… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Went in to reconcile a trading account and it shows more transactions
Went in to reconcile a trading account and it shows more transactions credited and debited than are actually on the list, with wacky totals. Previous month had reconciled just fine and the opening bal… read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I had a system restore done and the Quicken version I used
I had a system restore done and the Quicken version I used for our HOA was removed. Now I have a 2005 version of Quicken. And, I have a 2007 Deluxe (uninstalled). When I seek data files (most data was… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Had downloaded my financial info for August 2011. Half of
Had downloaded my financial info for August 2011. Half of my main IRA account did not show up on register although I was able to reconcile the account. Is this going to be an ongoing problem? Getting … read more
DrQuickBooksnQuicken
DrQuickBooksnQuicken
Chief Software Trainer and President
Bachelor's Degree
705 satisfied customers
I need help in accessing my quicken data which has been downloaded
I need help in accessing my quicken data which has been downloaded into a new computer. My Quicken 10 Upgrade and my 2011 starter Edition won't respond. Do I need some additional software? Why do I ha… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
Money 2005 (UK Version). I have re-installed this on a new
Money 2005 (UK Version). I have re-installed this on a new PC using original CD but now I cannot load the actual Money file. I believe the problem is because I need a download upgrade which I had on m… read more
bbl242003
bbl242003
Federal
Master's Degree
182 satisfied customers
I have been using Quicken 2009 now for several years to download
I have been using Quicken 2009 now for several years to download my Bank Of America Checking account files for save keeping on Quicken. Recently I have not been able to connect to Quicken from Bank Of… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I am unable to sync my checking account to Quicken. Ive got
I am unable to sync my checking account to Quicken. I've got a Quicken.qif file downloaded from my online bank account on my desktop. My bank tech support says that when I open Quicken 2011, this data… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I am using Quicken Deluxe 2006, french version (R9). I have
I am using Quicken Deluxe 2006, french version (R9). I have received a notice from Intuit, saying that the french version of Quicken will not be support in 2012. I am using Quicken for more than 15 ye… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,181 satisfied customers
I have Windows XP and tried to open my Quicken 2007 Deluxe
I have Windows XP and tried to open my Quicken 2007 Deluxe and get this message "Quicken Launcher has encountered a Problem and needs to close" I have tried reloading my Quicken and get the same messa… read more
Karla
Karla
Master's Degree
139 satisfied customers
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Meet the Experts:

Robert M.

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jgordosea

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Tom K

Tom K

Assistant Information Systems Manager

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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